Cluster Recruitment Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the hotel’s annual recruitment strategy plan, driving recruitment activities to ensure recruitment effectiveness meets hotel business requirements, maintaining and improving the standards as the best employer brand in the market. As a Cluster Recruitment Manager, you’re not just leading hotel recruitment initiatives – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven track record in recruitment, with hands-on experience in talent acquisition, workforce planning, and career development strategies.
• Strong understanding of recruitment processes, candidate sourcing, selection techniques, and onboarding best practices.
• Committed to continuous learning and staying updated on modern recruitment trends, tools, and technologies.
• Excellent interpersonal and communication skills; able to build strong relationships with candidates and internal stakeholders.
• Ability to assess hiring needs, analyze recruitment metrics, and optimize hiring strategies.
• High ethical standards, discretion, and a collaborative approach to team and organizational development.
• Proficiency in both Japanese and English to communicate with candidates and to work through Hilton's English-based systems.

Here’s what you’ll do during a typical day:

• Manage hotel recruitment strategies:  Oversee all recruiting initiatives, including job postings, advertising, external recruiting events, and partnerships with employment agencies to maintain a strong pipeline of qualified candidates
• Execute hiring processes:  Lead recruitment efforts, including referral programs and sponsorship processes, ensuring efficient and compliant hiring practices
• Analyze and optimize talent acquisition:  Monitor turnover trends, conduct exit interviews, and leverage data insights to refine recruitment strategies and improve retention
• Inspire and develop the team:  Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team

Salary: 350,000/JPY/Monthly