Lead Applications Analyst - IS Financial Systems

About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. 

Lead Applications Analyst, IS Financial Systems, Hybrid, Baptist Health Metro Square

The Lead Systems Analyst serves as a senior technical and functional expert

responsible for the design, optimization, and ongoing support of enterprise platforms, with a focus on Workday and UKG Pro Workforce Management (WFM). This role provides technical leadership for enterprise application initiatives that drive operational efficiency,

standardization, and continuous improvement across Human Resources, Finance, Payroll, and Workforce Management.

Acting as both a technical lead and project leader, the Lead Enterprise Systems Analyst

coordinates day-to-day application activities, manages prioritized work intake, and ensures the successful delivery of enhancements, integrations, upgrades, and issue resolution. This role leads solution design, system configuration, testing, implementation, and deployment activities while maintaining alignment with organizational governance, security, and data integrity standards.

The Lead Applications Analystmentors application analysts, promotes technical best practices, and serves as the primary escalation point for complex application, integration, and system issues. The role requires close collaboration with business stakeholders, vendors, Enterprise Architecture, Infrastructure, Security, and cross-functional Information Systems teams to translate business requirements into scalable, sustainable technology solutions. Operating in a hybrid/on-site environment, this position plays a critical role in ensuring enterprise applications deliver measurable value, improve workforce productivity, and support Baptist Health's strategic initiatives.

Lead Applications Analyst Responsibilities:

• Serve as the senior technical expert for enterprise application initiatives, leading projects that drive innovation, operational efficiency, and continuous improvement while coordinating cross-functional project teams.
• Lead day-to-day technical operations, mentor application analysts, assign operational priorities, provide advanced production support, and serve as the technical lead for enterprise application design, implementation, optimization, and ongoing support.
• Provide 24/7 operational support for assigned enterprise applications and systems as part of an on-call rotation.
• Maintain advanced knowledge of Workday modules (HCM, Payroll, Benefits, Compensation,
• Recruiting, Talent, Finance) and UKG Pro Workforce Management (Timekeeping, Scheduling, Accruals, Workforce Analytics).

Lead Applications Analyst Experience: 

• Proven ability to lead through influence while driving alignment across business and technical stakeholders. 
• Strong critical thinking and problem-solving skills with a focus on root cause analysis and long-term, sustainable solutions. 
• Excellent communication skills with the ability to translate complex technical concepts into business-friendly language. 
• Demonstrated commitment to mentoring, team development, and establishing accountability across technical teams. 
• Proven experience supporting enterprise Information Systems applications with strong organizational, technical leadership, and project coordination skills. 
• Experience leading enterprise application implementations, enhancements, integrations, and optimization initiatives. 
• Minimum of 2 years of experience in healthcare, healthcare operations, or information technology required. 
• Working knowledge of project management methodologies, systems analysis, application architecture, and enterprise systems design required. 

Education and Certification Requirements: 

• Bachelor's Degree required. 
• Master's degree preferred. 

Primary Location:

Metro Square
3563 Philips Hwy
Jacksonville, FL 32207
United States of America