T

TSC

Global CX agency building customer journeys

Electronics Debug Technician

Full-Time
No salary listed
Mid
Huntsville, AL, USA
In Person
Hardware EngineeringHardware Validation & Testing

About the job

Responsibilities
  • Set up, operate, maintain, modify, test, calibrate, and troubleshoot electronic or electromechanical systems, experimental design circuitry, prototype models, and specialized test equipment.
  • Conduct engineering and development tests and detailed experimental testing to collect design data or assist in general research work.
  • Diagnose and correct electronic circuitry malfunctions.
  • Assist in the development of electronic equipment.
  • Provide design details and recommend modifications to engineering designs as needed.
  • Prepare instructional guides for repairing, calibrating, and maintaining equipment and systems when needed.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Tuition Reimbursement