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Electronic Arts

Global publisher of live-service video games

DevOps Engineer 3

Site Reliability EngineeringPosted on Nov 10
Full-timeVancouver, BC, CanadaIn-person

About the Job

Requirements

  • Six or more years of relevant experience with public cloud services, primarily Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE); experience with Amazon Web Services (AWS) is also acceptable.
  • A proven track record in designing, implementing, and operationally supporting critical, always-on cloud systems.
  • Expertise in Kubernetes, Helm, and Docker for managing and scaling containerized workloads.
  • Experience developing automated solutions using Python, Ruby, or Go, and proficiency with configuration management tools such as Chef and Ansible.
  • Practical knowledge of monitoring systems such as Prometheus and Grafana, and pipeline automation platforms including Jenkins, GitLab, and GitHub.
  • Demonstrated expertise in cloud security best practices, Linux server security, and cloud networking, including load balancers, DNS, subnetting, route tables, NAT, and firewalls.
  • Working knowledge of database concepts, including relational database management systems (RDBMS) and NoSQL, with specific experience managing and optimizing Database as a Service offerings.
  • A passion for learning new technologies, exploring emerging DevOps practices, and applying new skills to improve automation, infrastructure reliability, and platform capabilities.

Responsibilities

  • Design secure, scalable, and supportable technical solutions and deployment models that adhere to DevOps security standards while minimizing team toil.
  • Participate in sprint planning, conduct regular one-on-one meetings, contribute to engineer skill development reviews and goal setting, and mentor engineers in technical design and advanced troubleshooting methodologies.
  • Oversee the review and approval of internal and partner technical plans, technical briefs, and work plans.
  • Support always-on gaming server infrastructure and provide on-call support for feature launches, live events, and emergency escalations.
  • Resolve complex deployment, connectivity, performance, and availability issues within production and live services environments.
  • Lead the development of productivity-enhancing tools and evaluate new technologies to improve team efficiency and platform capabilities.
  • Maintain comprehensive documentation of system configurations, procedures, and runbooks for live support.
  • Partner with the Operations Development Director and Technical Director to estimate, plan, and implement projects.
  • Participate in on-call support rotations.

About the Company

Electronic Arts

Global publisher of live-service video games

Electronic Arts (EA) publishes and distributes video games across consoles, PCs, and mobile devices. It creates games and extends their life with live services, such as downloadable content (DLC), in-game purchases, and subscriptions, to keep players engaged over time. Its products are sold as digital downloads and physical copies, with additional value through ongoing content and a subscription plan called EA Play that grants access to a library of games and perks. Compared with competitors, EA blends a broad lineup of genres and platforms with a steady revenue model based on live services and memberships, rather than relying only on initial game launches. Its goal is to inspire the world through play while building stable, recurring income by maintaining active player communities and expanding engagement across geographies.

Company size
10,001+
Company stage
IPO
Headquarters
Redwood City, CA
Founded
1991

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