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Canna Cabana

Cannabis retailer providing curated education

Retail Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeEdmonton, AB, CanadaIn-person

About the Job

Requirements

  • A valid SellSafe Certification is required.
  • Completion of high school and college, CEGEP, vocational, or technical training is required.
  • At least 5 years of supervisory work experience in a retail environment is required.
  • At least 3 years of experience in a full-capacity managerial role is required.
  • Proven customer service skills are required.
  • Time management and prioritization skills are required.
  • The ability to train and motivate staff is required.
  • The ability to monitor and assess staff performance is required.
  • Basic office administration skills are required.
  • Proficiency with the Microsoft Office productivity suite is required.
  • The ability to work effectively as part of a team is required.
  • The ability to communicate effectively both verbally and in writing is required.
  • Customer service and troubleshooting skills are required.
  • Political and cultural sensitivity is required.
  • The ability to plan and organize work effectively and ensure its completion is required.
  • Diplomacy, negotiation, conflict resolution, and people-management skills are required.
  • The ability to learn and adapt to sales software quickly is required.
  • The ability to work any shift, including nights, holidays, and weekends, based on business needs is required.
  • The ability to work at different locations is required.
  • A professional, responsive, and positive work attitude is required.
  • Meticulous record-maintenance skills are required.

Responsibilities

  • Greet and assist customers in a manner that models exemplary conduct for other staff.
  • Address and handle customer complaints professionally and provide positive resolutions.
  • Ensure compliance with health, safety, and security regulations and required standards.
  • Maintain adequate stock through efficient inventory management.
  • Conduct scheduled inventory counts and provide inventory reports.
  • Increase sales, expand markets, and promote the business to meet assigned goals within provided guidelines.
  • Verify invoices against packing slips and track expenditures.
  • Ensure merchandise is presented neatly and priced correctly.
  • Make sound purchasing decisions for large quantities using volume-based discounts.
  • Provide management with required sales, staff, and other assigned productivity reports.
  • Hold staff accountable for cash-box deficits.
  • Balance sales, print and record receipts, and track revenue daily.
  • Make daily bank deposits and reconcile bank statements.
  • Coordinate and execute the ordering and receiving of cannabis and accessories.
  • Supervise all staff at the establishment and coordinate work to maintain productive operations at all hours.

Desired Qualifications

  • A valid First Aid certification is considered an asset.
  • Additional management experience is preferred.

About the Company

Canna Cabana

Cannabis retailer providing curated education

Choom offers curated cannabis experiences with an emphasis on education, curated product selection, and welcoming environments. Customers access cannabis products and related education, guided by staff who enhance the experience through storytelling and community vibes. It differentiates itself through a focus on educating customers, a storytelling heritage linked to the Choom Gang, and purpose-built environments that elevate the purchasing and consumption experience. The goal is to provide high-quality cannabis experiences and elevated service that helps people learn, explore, and enjoy cannabis in a social, engaging way.

Company size
11-50
Company stage
IPO
Headquarters
Vancouver, Canada
Founded
2017

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