Full-Time

Order Support Representative

Seasonal

Awardco

Awardco

501-1,000 employees

Automates service awards, milestones, and recognition

No salary listed

Lindon, UT, USA

In Person

Category
Customer Experience & Support (1)

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Requirements
  • A high degree of accuracy and attention to detail is essential.
  • Ability to work in the office.
  • Ability to remain organized, focused, self-sufficient, adaptable, and comfortable with repetitive work.
Responsibilities
  • Process orders for physical and digital items.
  • Provide internal support related to the fulfillment of physical awards, including looking up tracking and user information.
  • Track orders and returns on the Awardco website.
  • Respond to customer inquiries related to orders and returns.
  • Track successful delivery and measure quality performance over time.

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Company Size

501-1,000

Company Stage

Series B

Total Funding

$235M

Headquarters

Lindon, Utah

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • Awardco raised $165 million on May 20, 2025, funding global expansion and AI.
  • Awardco released a native mobile app on December 2, 2025, improving daily usage.
  • Revolut integration on June 24, 2026 strengthens local-currency rewards for multinational customers.

What critics are saying

  • Workhuman’s April 28, 2026 frontline launch attacks Awardco’s deskless and customer-facing wedge.
  • Mimecast documented a multi-month Awardco impersonation phishing campaign through August 2025, damaging trust.
  • Bonusly and Workhuman commoditize recognition software, squeezing pricing before Awardco recovers $165 million.

What makes Awardco unique

  • Awardco’s Amazon Business partnership still gives unmatched rewards depth and zero-markup catalogs.
  • On January 13, 2026, Awardco launched Engage, unifying surveys, insights, and recognition.
  • External Recognition lets customers, patients, and partners reward employees without logins.

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Benefits

Unlimited Paid Time Off

401(k) Company Match

Gym Membership

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%
KSL
Jul 8th, 2025
Awardco hits $1B valuation with $165M funding

Awardco, a Utah-based employee recognition platform, achieved a valuation over $1 billion after raising $165 million in a Series B funding round. The platform, used by companies like AT&T and Crumbl Cookies, allows employees to earn points with a one-to-one dollar value for recognition, which can be redeemed for products and experiences. Awardco plans to enhance its platform with AI-driven insights and expand its global infrastructure.

Vereigen Media LLC
May 20th, 2025
Awardco Hits $1B Valuation After $165M Funding

Awardco, a leading employee-rewards platform, has raised $165 million in a Series B funding round led by Sixth Street Growth and Spectrum Equity.

Indica News
May 20th, 2025
Awardco Raises $165M, Hits $1B Valuation

Awardco has raised $165 million in a Series B funding round, surpassing a $1 billion valuation. The investment, led by Sixth Street Growth and Spectrum Equity, will enhance Awardco's employee rewards and recognition platform, expand its global infrastructure, and integrate AI for deeper insights. The company, with over six million users in 163 countries, aims to transform workplace culture and engagement. Awardco's new London office is driving growth in the EMEA market.

PR Newswire
May 20th, 2025
Awardco Raises $165 Million, Surpasses $1 Billion Valuation

/PRNewswire/ -- Awardco announced today a $165 million Series B round of funding with a valuation that eclipses $1 billion, further solidifying its leadership...

VIE Stories
Dec 3rd, 2024
AdvantageClub.ai has Secured $4 Million in Latest Fun

AdvantageClub competes with platforms like Vantage Circle, Bonusly, Awardco, Workhuman, Reward Gateway, and Achievers.