BSP Stability Staff Engineer - Customer Engineering Team, Software Applications Engineering
No salary listed
Senior
Bachelor's, Master's, PhD
Bengaluru, Karnataka, India
In Person
Software EngineeringSystems Software Engineering
About the job
Requirements
- A bachelor's degree in Engineering, Computer Science, Electronics, or a related field with 8 or more years of Software Applications Engineering, Embedded Systems, or related experience; or a master's degree in a relevant field with 6 or more years of experience; or a PhD in a relevant field with 4 or more years of experience.
- At least 3 years of hands-on experience debugging system stability issues on embedded platforms, including crashes, panics, watchdog resets, and kernel oops.
- At least 3 years of experience with C, C++, Python, or similar languages in an embedded or real-time environment.
- Strong knowledge of QNX OS architecture, including process management, inter-process communication, resource managers, POSIX interfaces, and real-time scheduling.
- Experience debugging QNX-based systems using ramdump parsers such as QXDM Crashscope, QDSS traces, and guest-dump analysis.
- Hands-on experience with the QNX HQX platform, including BSP drivers, power management, framework services, and OS-level debugging.
- Experience with Linux kernel debugging, including kernel panic, KASAN, UBSAN, ftrace, and perf, on automotive or embedded platforms.
- Understanding of multi-OS hypervisor stacks, including virtual-machine communication via GLINK and IPCC, hypervisor fault isolation, and guest OS crash analysis.
- Experience with automotive embedded debugging tools, including QDSS, QFIL, QXDM, Axiom, Crashscope, and PCAT.
- At least 3 years of customer-facing technical support experience.
- Strong written and verbal communication skills, with demonstrated ability to document root-cause analyses and communicate technical findings to cross-functional teams.
- A bachelor's degree in Engineering, Information Systems, Computer Science, or a related field with at least 4 years of Software Applications Engineering, Software Development, or related work experience; or a master's degree in these fields with at least 3 years of related experience; or a PhD in these fields with at least 2 years of related experience.
- At least 2 years of experience with a programming language such as C, C++, Java, or Python.
- At least 1 year of experience with debugging techniques.
Responsibilities
- Lead triage and root-cause analysis of system stability issues, including crashes, hangs, watchdog resets, panics, and SoC resets, across QNX (HQX) and HGY (Gunyah) platforms for automotive customers.
- Debug kernel crashes, process crashes, resource-manager failures, and OS-level hangs on QNX IVI, ADAS, and FLEX variants.
- Analyze full ramdumps, minidumps, and guest-dumps for QNX, Android, and Linux guest virtual machines using Crashscope, QXDM, QDSS traces, and other Qualcomm diagnostic toolchains.
- Identify, isolate, and drive resolution of stability regressions across chipset generations Gen3, Gen4, Gen4.5, and Gen5 on HQX and HGY stacks.
- Own stability-related Change Requests end-to-end, from initial triage through root-cause analysis, patch validation, and integration into customer branches.
- Collaborate with Development and Platform teams to diagnose Linux kernel panics, Android guest virtual-machine crashes, and Gunyah hypervisor-level faults within the HGY multi-OS virtualized stack.
- Investigate stability failures related to HLOS system services, BSP drivers, inter-VM communication (GLINK, IPCC, and SMP2P), and framework-level issues.
- Drive Mean Time Between Failures improvements for customer software platforms targeting ADAS and IVI production SOP milestones.
- Serve as the primary technical point of contact for stability-related issues from automotive OEM and Tier-1 customers across regions.
- Analyze and triage stability Change Requests submitted via customer issue-tracking systems, providing timely, technically accurate responses and resolution paths.
- Support Automotive RFI assessments for stability-related NRE scoping by communicating technical complexity and resource requirements.
- Engage with customers during bring-up, pre-CS, and post-CS phases to proactively identify and mitigate stability risks.
- Provide on-site customer support as required during critical program milestones.
- Collaborate with North America, Europe, and India customer engineering teams to ensure 24/7 global follow-the-sun stability support.
- Drive development and validation of stability test automation frameworks for HGY and QNX platforms, including Axiom-based stability pools and CI/CD integration.
- Enable and validate security-hardening passes that affect stability, including Syzcaller, KASAN, UBSAN, KTSAN, CFI, and PTRAUTH on HGY Linux-based stacks.
- Develop and maintain automated ramdump and minidump parsers and triage tools to reduce mean time to diagnosis.
- Partner with Automated Platform Test teams to define test cases targeting top stability issues across program milestones.
- Create and maintain debug guides, triage runbooks, and reusable diagnostic artifacts for stability issues across QNX and HGY platforms.
- Track and analyze stability trends across program stages (Bringup, ES, L0–L4, FC, and CS) and communicate risk to program and customer teams.
- Serve as the stability subject matter expert for the BDC CE BSP team, providing architectural guidance on platform stability design and debugging strategy.
- Lead cross-functional stability reviews with Development, APT, PDT, and Customer Engineering teams, and drive root-cause analysis delivery to enable new test case generation.
- Mentor junior and mid-level engineers on system stability concepts, QNX/HGY platform architecture, debugging methodology, and customer engagement.
- Influence feature design and architecture decisions to proactively prevent system instability in future Snapdragon Automotive software platforms.
- Scale technical knowledge through reusable documentation, training materials, and knowledge-base contributions, including Confluence and CE KnowledgeBase.
Desired Qualifications
- Staff-level experience owning platform stability for production automotive programs (IVI, ADAS, or FLEX) from bring-up through SOP.
- Deep expertise in HGY (Gunyah Hypervisor) platform stability, including Linux PVM, Android GVM, and multi-OS virtual stack crash analysis.
- Experience with QNX stability areas, including SSR (Subsystem Restart), PIL (Peripheral Image Loader), SMMU faults, memory corruption, ECC errors, and HAB (Hypervisor Access Bridge) failures.
- Experience triaging and resolving issues across HLOS and non-HLOS boundaries, including GLINK/IPCC communication failures, shared memory corruption, and VMM/VDEV faults.
- Familiarity with Qualcomm Snapdragon Automotive chipsets SA8255P, SA8775P, SA8650P, and SA8295P across Gen3, Gen4, Gen4.5, and Gen5.
- Experience with security-related stability testing, including Syzcaller fuzzing, KASAN, UBSAN, KTSAN, CFI, and PTRAUTH on Linux-based platforms.
- Experience working with Axiom automation infrastructure for automotive stability testing and CI/CD integration.
- Familiarity with ASPICE process compliance, ASIL functional safety considerations, and automotive program delivery cycles.
- Experience collaborating with global automotive OEM and Tier-1 customers on stability escalations.
- Experience with AutoRFI processes, NRE scoping, and CDEV (Chipset Development) activities within Customer Engineering programs.
- Knowledge of MTBF analysis, stability dashboards such as Tempus and Tableau, and workload-based stability trend analysis.
About the company
Qualcomm designs the Snapdragon processors and modems inside many Android phones, and it licenses its wireless patents to device makers around the world. It helped commercialize CDMA, the cellular technology behind 3G networks, and its patents cover core parts of the 4G and 5G standards that phones use to connect. The company does not run its own chip factories; contract foundries make its chips, which it sells to makers of phones, PCs, cars, and connected devices. Device makers also pay Qualcomm royalties for using its patented technology, which forms a second business alongside chip sales. Qualcomm was founded in 1985 and is based in San Diego, California.
Company Size
10,001+
Company Stage
IPO
Headquarters
San Diego, California
Founded
1985
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Simplify's Take
What believers are saying
- Cars are a second engine: automotive chip revenue rose 61% to $1.59 billion in the June 2026 quarter.
- Pays for learning: Qualcomm funds tuition assistance and apprenticeships and sells staff discounted shares through a stock purchase plan.
- Profits support stability: Qualcomm earned $2.21 non-GAAP per share in the June 2026 quarter despite a 4% sales dip.
What critics are saying
- Apple is walking away: Qualcomm expects Apple revenue to fall about 50% from the September to December 2026 quarter.
- Data-center deals start thin: in July 2026, management said custom chips will cut chip gross margin 1.5 to 2 points.
- Cuts keep trickling: Qualcomm filed WARN notices in April 2026 covering 144 layoffs, including 68 in San Diego.
What makes Qualcomm unique
- Phones are only part of it: handsets were $5.09 billion of $8.50 billion chip revenue in fiscal Q3 2026.
- Cloud giants buy its custom chips: two hyperscaler design wins start producing revenue in the December 2026 quarter.
- It owns an AI software layer: Qualcomm completed its Modular acquisition in July 2026 for open generative AI software.
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Benefits
- Premium-free health coverage
- Onsite health & fitness centers
- Retirement programs
- Disability & life insurance programs
- Tuition reimbursement
- Product discounts
- Flexible time off
- Parental leave