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Humana

Sells Medicare health plans and runs senior clinics

Medicare Field Sales

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeDetroit, MI, USA

About the Job

Requirements

  • An active health insurance license or the ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Must reside in the designated local territory.
  • Must be comfortable with daily face-to-face interactions in prospective members' homes and at community events, and engaging with the community through service, retail environments, organizations, volunteer work, or local events.
  • Must have a valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Must be able to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Must be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, customer relationship management systems, email, and virtual communication tools.
  • Associates speaking with members in a language other than English must take a language proficiency assessment; applicants will be required to take the Interagency Language Rating test.
  • Must attend the first five weeks of employment and training.
  • Must have self-provided internet service with at least 25 Mbps download and 10 Mbps upload if working from a home or hybrid home/office setup; a wireless, wired cable, or DSL connection is suggested.
  • Must work from a dedicated space without ongoing interruptions to protect member protected health information and HIPAA information.
  • Must maintain a valid state driver's license and personal vehicle liability insurance at the applicable state minimum or the stated coverage limits, whichever is higher; the license is subject to validation and motor vehicle record review.

Responsibilities

  • Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by serving as a community resource and building relationships.
  • Use company-issued iPads and digital platforms to support member consultations, enrollments, documentation, customer relationship management updates, and follow-up activities.
  • Navigate technology while providing customer service in face-to-face settings.
  • Meet with members by appointment and attend events at varying times, including nights and weekends.
  • Travel occasionally to Humana offices for training or meetings as required.

Desired Qualifications

  • An active life and variable annuity insurance license.
  • A background in selling Medicare products.
  • Experience with public speaking or delivering group presentations.
  • A background supporting value-based care organizations.
  • Familiarity with Salesforce or similar customer relationship management systems.
  • An associate or bachelor's degree.
  • Fluency in English and an additional language, including the ability to speak, read, and write in both languages.

About the Company

Humana

Sells Medicare health plans and runs senior clinics

Humana sells health insurance paid for by government programs, chiefly Medicare Advantage plans that private insurers run for Americans 65 and older in place of traditional Medicare. It ranks among the largest Medicare Advantage insurers in the country and also runs Medicaid plans for low-income families in several states. Its CenterWell business operates senior primary care clinics, a mail-order pharmacy and home health services, so many members get care from a company the insurer owns. Medicare and states pay Humana a set monthly amount per member, and it keeps the difference between those payments and members' medical costs. Humana was founded in 1961 as a nursing home company and is based in Louisville, Kentucky.

Company size
10,001+
Company stage
IPO
Headquarters
Louisville, KY
Founded
1961

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