Full-Time
Engagement Manager
Updated on 9/3/2026
Sarvam
51-200 employees
Full-stack generative AI platform for enterprises
No salary listed
New Delhi, Delhi, India
In Person
 Customer Experience & Support |
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- The candidate must have 4–6 years of professional experience, with a foundational background at a top-tier consulting firm strongly preferred, and a track record of owning complex analytical work, structuring ambiguous problems, and being accountable for outcomes.
- The candidate must have at least 2 years of experience in strategic or complex enterprise go-to-market, account management, or programme delivery, owning client relationships rather than merely supporting them.
- The candidate must be comfortable operating in long-cycle, relationship-driven environments where trust is built over months rather than deals.
- The candidate must have strong written and verbal communication skills, be able to hold a room with senior stakeholders, and write briefs that people act on.
- The candidate must be familiar with generative artificial intelligence or machine learning concepts sufficiently to engage credibly with technical teams and translate capabilities to clients.
- Experience in or adjacent to defence, government, critical infrastructure, and complex enterprises is a plus.
- Own the day-to-day management of active client engagements, from scoping and alignment through operational handover and adoption.
- Serve as the primary point of contact for clients across the engagement lifecycle and manage expectations proactively and honestly.
- Translate client operational problems into precise briefs that deployment and engineering teams can act on.
- Track delivery against commitments, surface risks early, and drive resolution without waiting for escalation.
- Work with Strategic Deployment Engineers to ensure that what is being built reflects what the client actually needs.
- Support pipeline development through account mapping, stakeholder outreach, and proof-of-concept scoping.
- Build and maintain working relationships with mid-to-senior client stakeholders and grow account depth over time.
- Surface ground-level observations back to the vertical as market intelligence.
- A foundational background at a top-tier consulting firm, with experience owning complex analytical work, structuring ambiguous problems, and being accountable for outcomes.
- Experience in or adjacent to defence, government, critical infrastructure, and complex enterprises.
Sarvam AI builds a full-stack Generative AI platform and research-informed models for enterprise use in India. It combines training of custom large language models and bespoke enterprise models with an enterprise-grade platform for authoring, deployment, and distribution of AI applications. The product works by offering end-to-end tooling: researchers develop and fine-tune models, then enterprises author, deploy, and manage these models within a scalable platform that supports multilingual and diverse Indian business needs. Sarvam AI differentiates itself through its focus on the Indian market, tailoring AI solutions to linguistic diversity and enterprise requirements, and by pairing model development with deployment infrastructure to deliver cost-effective, robust performance for customer deployments. Its goal is to accelerate the adoption of Generative AI in India by making development, deployment, and distribution of AI applications more efficient and affordable for enterprises.
Company Size
51-200
Company Stage
Series B
Total Funding
$275M
Headquarters
Bengaluru, India
Founded
2023
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Simplify's Take
What believers are saying
- Sarvam closed $300 million Series B in 2026, led by HCLTech and Nvidia.
- Voice Agents launched August 2026 and already powered 350 million enterprise conversations.
- IndiGo Ventures invested in August 2026, expanding Sarvam's aviation customer base and sales credibility.
What critics are saying
- HCLTech's $14,257 crore Odisha build exposes Sarvam to infrastructure execution risk through 2028.
- Sarvam's $1.5 billion valuation demands rapid enterprise monetization; stalled conversions crush hiring and roadmap.
- OpenAI, Nvidia, and BharatGen crowd India's sovereign AI market, squeezing Sarvam's model differentiation by 2027.
What makes Sarvam unique
- Sarvam owns India-specific speech, text, and voice models across 22 languages, updated August 2026.
- HCLTech and Odisha back Sarvam's Bhubaneswar AI data center, announced July 24, 2026.
- Maharashtra approved Indus for 2,500 officials on August 12, 2026, validating sovereign deployments.
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Benefits
Hybrid Work Options
Company News
Sarvam launches Champions programme for AI creators, here's what you get. Indian AI startup Sarvam has decided to launch a new programme that offers creators and community leaders access to some of its upcoming AI models. Called Sarvam Champions, this programme is designed for users who build projects using the company's tools and help bring local AI communities together. Notably, the programme comes after the Sarvam Epoch 2026 conference, where the startup introduced new AI models, including Vision 2.0 and Bulbul V4. The company has also announced plans to build a flagship AI with more than a trillion parameters. Sarvam Champions is divided into two tracks, Creators and City Leads. Creators are expected to build projects using Sarvam's AI tools and share their work with others. City Leads, meanwhile, will focus on bringing developers and AI builders together through local events and communities. Participants selected for the programme will get early access to Sarvam's upcoming models and products. They will also have opportunities to interact with Sarvam's teams and connect with other builders through a dedicated Champions community. What Will Champion Creators Do? Creators can contribute by making tutorials, technical guides, cookbooks, live coding sessions and build-alongs. They can also showcase projects they have built using Sarvam's technology. Another important part of the role will be providing feedback to Sarvam. The company wants creators to share their experiences and suggestions so that it can improve its products and tools. The second track is designed for people who already run developer or technology communities in their cities. City Leads will be responsible for organising events such as meet-ups, workshops and other community activities. These events will give local builders an opportunity to learn about Sarvam's tools and experiment with its AI technology. Sarvam says it will support approved events by providing funding for expenses such as venues, catering, standees and banners. However, the funding will not cover prize money. City Leads are expected to organise at least one Sarvam-focused event every month. For the Creator track, applicants need to show examples of technical content they have created or projects they have built using Sarvam's tools. Those applying as City Leads need to provide details of a developer community or event they already run. Applicants can also share information about their experience, qualifications and social media profiles. People can apply directly, while nominations from others are also accepted. How To Apply? Interested creators and community leaders can apply for Sarvam Champions through the Sarvam website. The selection process involves four stages, with applicants required to demonstrate their work or community-building experience. For AI builders, the programme could offer an opportunity to get closer to Sarvam's latest technology while also connecting with other people working on AI projects.
TIME100 AI 2026: Meet 10 Indian and Indian-origin names shaping the future of AI. TIME100 AI 2026 features 10 Indian and Indian-origin leaders shaping AI across enterprise technology, science, healthcare, semiconductors, law, safety and AI governance. * Updated Aug 31, 2026, 5:13 PM IST Arvind Krishna: smaller models, bigger enterprise bet The IIT Kanpur graduate and IBM chairman and CEO has taken a different approach to the AI race, focusing on smaller and specialised models for enterprise applications. Krishna has argued that the future of AI will not necessarily belong only to the largest general-purpose models, challenging the industry's focus on scale. Anima Anandkumar: taking AI beyond screens The IIT Madras graduate and Caltech professor works at the intersection of artificial intelligence and science. Her research focuses on using AI to model physical processes, with applications including weather forecasting, semiconductor manufacturing and scientific simulations. Her company, Accelerated Understanding, is focused on using AI to model and understand the physical world. Vivek Raghavan: from Aadhaar to AI After contributing to the technology infrastructure behind Aadhaar, Vivek Raghavan turned his attention to artificial intelligence. As co-founder of Sarvam AI, he is working on AI systems tailored to India's linguistic and cultural diversity, with a focus on building an indigenous AI ecosystem. Utkarsh Saxena: AI enters courtrooms Former Supreme Court law clerk Utkarsh Saxena is applying artificial intelligence to India's judicial system through Adalat AI. The company says its technology has reached more than 6,000 judges across 11 states. The Andhra Pradesh High Court has also announced its adoption across the state's district judiciary from October 2026. Suchi Saria: AI's medical alarm Suchi Saria, founder and CEO of Bayesian Health and a Johns Hopkins professor, is using AI to help identify patients at risk of sepsis. The US FDA cleared the system in May 2026 as an early-warning tool. Johns Hopkins has reported that its use was associated with a nearly 20% reduction in deaths, while an earlier study involving more than 764,000 patient encounters reported an 18.2% relative reduction in mortality. Sanjay Mehrotra: powering the AI infrastructure Indian-origin executive Sanjay Mehrotra, chairman and CEO of Micron Technology, represents the semiconductor and memory side of the AI revolution. Micron's high-bandwidth memory technologies are increasingly important to AI infrastructure, as advanced systems require greater memory capacity and faster data movement. Ravi Kumar S.: AI's workplace reset The Cognizant CEO and former nuclear scientist brings a different perspective to the debate over AI and jobs. Kumar argues that artificial intelligence is likely to change the tasks people perform, rather than simply eliminate entire professions. His focus is increasingly on how workers and organisations can adapt to AI-driven changes. Arvind Raman: testing AI's limits Arvind Raman works on how advanced AI systems should be tested and evaluated. As an Indian-origin technology policy expert and director at NIST, as well as acting head of the US Center for AI Standards and Innovation, he is involved in work around AI standards, evaluation and safety. Sunny Gandhi: the safety push Sunny Gandhi, co-executive director of Encode, represents the policy and advocacy side of the AI debate. His work focuses on safeguards, transparency and meaningful human oversight as increasingly capable AI systems move into sensitive areas such as education, healthcare and government. Meetali Jain: taking AI to court Meetali Jain, founder and executive director of Tech Justice Law, represents the legal accountability side of AI. Her work includes cases and advocacy involving alleged technology-related harms, including claims involving AI systems and chatbots. Her inclusion highlights the growing role of law in determining responsibility when AI systems allegedly cause real-world harm. BUSINESS TODAY MAGAZINE * Latest * Must Read * Market
Sarvam AI co-founder Vivek Raghavan named among TIME's top AI leaders. Sarvam AI co-founder Vivek Raghavan has been named among TIME's 100 most influential AI leaders as the company builds India's sovereign LLM ecosystem. Sarvam AI Co-Founder vivek raghavan Vivek Raghavan, co-founder of Sarvam AI, has been named one of the 100 most influential leaders in artificial intelligence (AI) by TIME Magazine. "This recognition reflects his work over the decades building the rails that make technology more useful and accessible to people," Sarvam wrote in a post on X on Sunday. Sarvam, the Indian frontier model company, is now backed by HCLTech and Nvidia and is currently valued at about $1.5 billion. Sarvam AI was selected by the IndiaAI Mission this year to build the country's first sovereign LLM ecosystem, developing an open-source 120-billion-parameter AI model to enhance governance and public service access through use cases like 2047: Citizen Connect and AI4Pragati. It launched two indigenous large language models earlier this year, specifically trained on Indian languages, as LLM makers compete in one of the world's most linguistically diverse nations.
IndiGo invests ₹30 crore in Sarvam. IndiGo invests ₹30 crore in Bengaluru-based AI startup Sarvam through IndiGo Ventures as part of its Series B funding, aiming to use India-built artificial intelligence for customer experience, employee productivity, operational decision-making, airline operations, innovation and AI-led technology across its network. IndiGo has invested in Bengaluru-based artificial intelligence startup Sarvam as part of its plan to expand the use of AI across its airline operations. The investment was made through IndiGo Ventures, the airline's venture capital arm. The funding is aimed at using advanced AI technology to improve customer experience, employee productivity and operational decision-making. ₹30 crore investment in Sarvam. IndiGo Ventures has committed around ₹30 crore as part of Sarvam's Series B funding round. Sarvam raised around ₹698 crore in the funding round from several investors. IndiGo said the investment builds on its existing relationship with the AI startup. IndiGo Ventures has previously invested in startups working in areas such as aerospace manufacturing and urban mobility. AI focus across airline operations. IndiGo said AI is becoming increasingly important for the aviation industry and can help improve customer services, workforce productivity and operational decisions. Through its partnership with Sarvam, IndiGo plans to explore AI solutions developed in India and adapted to the needs of the aviation sector. The two companies will work on AI applications across customer experience, employee productivity and airline operations. Successful solutions could eventually be expanded across IndiGo's wider network. The partnership is expected to combine Sarvam's AI technology with IndiGo's aviation expertise and large operational network, supporting the airline's broader focus on technology, innovation and AI-led growth.
IndiGo Ventures invests in Sarvam to advance AI in aviation. The investment builds on the existing relationship between IndiGo and Sarvam, which have been working together on applications to improve customer services and simplify operational workflows across the airline. IndiGo Ventures invests in Sarvam to expand AI use in aviation. IndiGo Ventures, the corporate venture capital arm of IndiGo, is investing an undisclosed amount in Sarvam, an Indian artificial intelligence company, as part of its Series B funding round. The investment builds on the existing relationship between IndiGo and Sarvam, which have been working together on applications to improve customer services and simplify operational workflows across the airline. IndiGo Ventures and Sarvam develop AI applications for aviation. The partnership will focus on exploring the use of AI across customer experience, employee productivity and airline operations. IndiGo and Sarvam will develop and assess applications that could be deployed across IndiGo's network. Neetan Chopra, Chief Digital and Information Officer, IndiGo, said: "Artificial Intelligence is becoming an important capability for the aviation industry, with applications across customer experience, workforce productivity and operational decision-making. Our partnership with Sarvam gives IndiGo access to AI capabilities built in India and adapted to the needs of the market. By combining these technologies with our operational expertise and scale, we can develop applications that create value for our customers, employees and other stakeholders." Pratyush Kumar, Co-founder, Sarvam, said: "Aviation is a useful setting for enterprise AI because it combines large volumes of customer interactions with complex, time-sensitive operations. IndiGo brings aviation expertise and scale that can help identify where AI can create practical value. Together, we can develop systems for real-world use and contribute to the development of enterprise AI in India." The companies said aviation presents opportunities for AI across customer interactions, time-sensitive processes and workforce operations. The collaboration combines IndiGo's aviation expertise and operational use cases with Sarvam's work in AI models, voice technology and agentic systems. The two companies will continue to develop and evaluate potential applications, with successful use cases potentially expanding across IndiGo's network. IndiGo Ventures received approval from SEBI three years ago to establish an alternative investment fund with a corpus of ₹600 crore, focused on supporting innovation. The investment in Sarvam adds to IndiGo Ventures' focus on technology and emerging businesses while giving the airline an opportunity to explore AI applications within its operations. For more travel and tourism content, follow Safari India. Priyal Dutta - Senior Correspondent/Editor Senior Correspondent and Editor at Safari India, part of Content Advisory Pvt. Ltd., covering travel, tourism, hospitality, aviation and lifestyle. I report on industry news, business developments, interviews and emerging trends, with a focus on clear, accurate and engaging stories that keep readers informed.