Account Manager - Leisure

An Account Manager Proactive Sales (Leisure) – National Sales Office Thailand, you will be responsible for working closely with the Sales Team to analyze leisure market trends, report results, develop new business opportunities, and execute the selling strategy to achieve business objectives for participating Hilton Thailand hotels. Specifically, you will be responsible for performing the following tasks to the highest standards:

An Account Manager Proactive Sales (Leisure) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Excellent organizational and planning skills
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Previous experience in a sales role, preferably within the leisure, travel, tourism, or hospitality industry, with the ability to close a sale
• Strong relationship-building and negotiation skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the local and international leisure market
• Existing relationships with travel agencies, tour operators, wholesalers, or other leisure partners
• Strong leadership skills, with the ability to effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills to understand key business indicators, market trends, and competitive activities and develop approaches to these challenges
• Experience in developing new leisure accounts and business opportunities
• Business degree, or any relevant qualification, would be advantageous

• Analyze local and international leisure market trends and develop new business leads
• Maximize all revenue opportunities from the leisure segment
• Identify and develop business opportunities with travel agencies, tour operators, wholesalers, and other leisure partners
• Contribute to the selling strategy for the leisure segment and manage the team's adherence to achieving that strategy
• Understand the competitive marketplace and implement approaches to ensure all hotels stay ahead in the leisure market
• Negotiate room rates, packages, and agreements with leisure partners and drive business through dynamic pricing
• Build and maintain strong relationships with key leisure accounts and business partners
• Ensure the Sales Team Members are developed effectively and generate a culture of high-quality standards and proactive selling
• Work within current business strategies and recognize potential opportunities for Hilton Thailand's leisure portfolio
• Communicate with all hotels regarding account-specific opportunities across the Hilton Thailand portfolio
• Attend sales events, trade shows, roadshows, and other relevant industry events when required, representing National Sales Office Thailand
• Report on a weekly/monthly basis on appointments, sales calls, business leads, and leisure account activities
• Answer customer and business partner queries in a timely and suitable manner