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DoorDash

Runs apps for local food and grocery delivery

Associate Manager - Merchant Strategy & Operations

Account ManagementPosted on Nov 10
Full-timeToronto, ON, CanadaIn-person

About the Job

Requirements

  • At least 4 years of experience in business development, consulting, strategy, startups, banking, or operations.
  • Demonstrated experience working cross-functionally with commercial teams.
  • Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution.
  • Proficiency in Excel or Google Sheets and SQL, with the ability to make decisions grounded in data.
  • Proficiency in AI tools.

Responsibilities

  • Build and execute account plans for DoorDash Canada's largest merchant partners, using levers beyond promotions to drive lasting growth.
  • Develop the positioning, targeting, launch, and scaling approach for value-add products to merchants.
  • Build playbooks and programs that drive product adoption among merchants.
  • Collaborate with Post-Sales, Sales Planning, Analytics, Finance, and country leadership to align priorities.
  • Own merchant growth outcomes, testing, iterating, and scaling approaches across Canada.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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