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Global Payments

End-to-end payment processing with APIs

Merchant On-Boarding Analyst

Customer SupportConfirmed live in the last 24 hours
Full-timeCuajimalpa, Mexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • Related verifiable experience is required.
  • Demonstrated Excel skills, including pivot tables and filtering, are required.
  • Applicants may have an incomplete, completed, or in-progress degree; high school education is accepted when accompanied by related experience.
  • Applicants should be comfortable with customer service.

Responsibilities

  • Coordinate enrollment with participating payers for new and existing clients.
  • Complete required enrollment forms for client signature, document and monitor their status, and follow up with payers to ensure receipt.
  • Oversee enrollment through completion and assist clients and operations with ongoing enrollment issues.
  • Manage and follow up on current client requests, provide appropriate guidance to prevent potential returns, and resolve issues related to modifications, organic growth, and activation of new accounts while meeting deadlines and maintaining quality.
  • Evaluate completed work, implement corrective measures, and develop employees' competencies, knowledge, and skills for successful performance.

Desired Qualifications

  • Follow established procedures and policies while working under direct supervision and detailed instructions.

About the Company

Global Payments

End-to-end payment processing with APIs

Global Payments provides payment technology and software solutions that help businesses accept and process payments online and in person. It operates an end-to-end payment processing ecosystem, including issuing platforms connected to over 680 million cards and open APIs that let businesses build customized commerce solutions. Transactions flow through its system, and revenue comes from merchant transaction fees plus value-added software services such as fraud prevention, data analytics, and customer support. The company differentiates itself through a broad global network, an extensive set of APIs, and flexible partner and pricing models that cater to financial institutions, retailers, and merchants of all sizes. Its goal is to enable smooth, secure, and scalable payments within the global commerce landscape, helping businesses grow while reducing costs and improving the customer experience.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1967

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