Q

Quince

Direct-to-consumer fashion and home goods retailer

Warehouse Lead - Live Sales Host, Recommerce

Field SalesPosted on Nov 9
Full-timeCarneys Point Township, NJ, USAIn-person

About the Job

Requirements

  • High school diploma or equivalent (GED).
  • 2–4+ years of live selling, social media content creation, or customer-facing sales experience.
  • Comfort on camera and ability to present products with enthusiasm and authenticity.
  • Ability to manage chat interactions, demonstrate products, and track sales in real time.
  • Reliable transportation to arrive on schedule for live show times.
  • Flexible schedule to accommodate varying show times, including some evening or weekend slots.
  • Comfort with Excel, Google Sheets, Slack, and basic software.
  • Attention to detail and ability to work with minimal supervision.
  • Ability to lift and carry up to 40 lbs regularly and occasionally up to 50 lbs, stand for extended periods, and frequently grasp, organize, stage, reach, bend, and stretch.
  • Ability to work in a climate-controlled warehouse and have clear vision and hearing to interact with customers on camera and in person.

Responsibilities

  • Host five live selling shows per week, four hours each, through Whatnot, eBay, and Poshmark across desktop and mobile platforms.
  • Present inventory, demonstrate product features, and explain value propositions to drive customer engagement.
  • Manage real-time chat interactions, answer product questions, and build community with followers.
  • Track and achieve weekly sales targets and recovery-rate minimums.
  • Conduct pre-show inventory audits and upload shows and inventory to the platform.
  • Stage sold inventory and organize products for warehouse pick-and-pack personnel after each show.
  • Maintain a professional on-camera presence and communication standards, and follow brand guidelines.
  • Provide feedback on product mix, customer feedback trends, and operational improvements.
  • Support fellow team members during shows and cover shifts as needed.
  • Clean and organize the studio and warehouse staging area after each show.
  • Deliver 20 streaming hours per week with a 98% or higher attendance rate.
  • Complete pre-show inventory audits with more than 99% independence and zero errors or discrepancies.
  • Complete pre-show inventory uploads independently with zero system errors or missed shows.
  • Sustain 90 or more units per hour sold across all show types.
  • Sustain recovery of goods at 120% or higher of PCOGS.

About the Company

Quince

Direct-to-consumer fashion and home goods retailer

Quince is an online retailer that sells fashion and lifestyle products directly from manufacturers at affordable prices. Customers shop on its website for items like dresses, blouses, leather goods, and home essentials, and the company earns revenue from online sales while reducing costs by cutting out intermediaries. The brand differentiates itself through direct global sourcing to offer affordable luxury and by building a community of advocate customers who share experiences with #OneQuince. Its goal is to provide high-quality products at accessible prices and cultivate a loyal online community around the Quince brand.

Company size
1,001-5,000
Company stage
Series E
Total funding
$958M
Headquarters
San Francisco, CA
Founded
2018

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