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Pax8

Cloud marketplace connecting MSPs and VARs

AI Innovation Manager

Business OperationsUpdated on Nov 15
Full-timeHybrid

About the Job

Requirements

  • Demonstrated success partnering with business stakeholders to uncover needs, shape opportunities and define valuable outcomes.
  • Confidence designing and facilitating workshops that turn broad challenges into focused opportunities.
  • Strong qualitative interviewing and discovery skills, including the ability to identify what users need when the initial request may not reveal the underlying problem.
  • Ability to translate between business and technical audiences while keeping conversations focused on outcomes.
  • Experience applying design thinking, systems thinking, business consulting or product management approaches.
  • Experience managing product backlogs, roadmaps or portfolios and making thoughtful prioritisation decisions.
  • A data-informed approach to decision-making and the ability to define practical measures of success.
  • Proven experience improving business processes through workflow automation, digital products or technology-enabled transformation.
  • A strong understanding of digital business models and how automation can create scalable customer and operational experiences.
  • Practical artificial intelligence literacy and curiosity about emerging tools and ways of working.
  • Fluent written and spoken English.
  • A relevant degree or equivalent professional experience.
  • Must hold valid right to work in the United Kingdom, Netherlands, Latvia, Germany or Sweden, depending on the country of application.

Responsibilities

  • Build a strong pipeline of artificial intelligence and automation opportunities by engaging with teams across Pax8 Europe, the Middle East and Africa.
  • Lead interactive mentoring workshops that help colleagues identify challenges, explore ideas and understand where artificial intelligence can make the greatest difference.
  • Turn emerging ideas into a clear, prioritised portfolio based on expected impact, strategic relevance and business readiness.
  • Establish meaningful leading and lagging indicators so teams can see whether solutions are delivering their intended outcomes.
  • Partner with artificial intelligence engineers, product specialists and business leaders to ensure solutions address the right problems.
  • Champion adoption after launch, helping teams embed new tools into everyday work and realise lasting value.
  • Support and mentor immediate team members around stakeholder management, solutioning, and prioritising what effectively addresses the problem.
  • Develop scalable approaches for opportunity intake, impact measurement, communication and transformation reporting.
  • Provide clear updates and business reviews to senior leaders, making complex information easy to understand and act upon.
  • Support an outcome-led innovation culture that balances technical possibility with genuine business need.
  • Facilitate in-person workshops and collaboration across Europe, with travel expected for approximately 20% of the role.

Desired Qualifications

  • Additional European language skills are welcomed.
  • Formal certifications are welcomed but not essential.

About the Company

Pax8

Cloud marketplace connecting MSPs and VARs

Pax8 runs a cloud marketplace that connects IT service providers, MSPs, and VARs with cloud solutions from vendors like AWS and Microsoft. Its platform provides a catalog, billing, and management tools so customers procure, license, and manage cloud services in one place, plus the Pax8 Academy for education. Revenue comes from a marketplace subscription and sales of vendor-provided cloud services. Its goal is to help partners grow their businesses by simplifying access to cloud solutions and offering guidance, insights, and support through a strong partner ecosystem.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$395.1M
Headquarters
Greenwood Village, CO
Founded
2011

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