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MSX International

Automotive dealer performance and repair optimization

Technical Training Instructor

Customer Education & TrainingConfirmed live in the last 24 hours
Full-timeMississauga, ON, CanadaCA$133k - CA$156.2k /yr

About the Job

Requirements

  • At least 6 years of work experience in automotive technical repair and diagnostics.
  • At least 3 years of work experience training original equipment manufacturer (OEM) dealership technicians.
  • Professional certification as an OEM Master Technician or ASE Master Technician.
  • Ability to read, interpret, and explain mechanical drawings and electrical schematics.
  • Experience preparing classrooms, workshops, and vehicles for learning.
  • A valid driver's license.
  • Strong time-management skills.
  • Strong verbal and written communication skills.
  • Classroom facilitation skills.
  • Shop management skills.
  • Ability to work independently and as part of a larger team.

Responsibilities

  • Prepare workshops and vehicles for experiential learning.
  • Facilitate training workshops for dealership technicians to improve diagnostic and repair competencies.
  • Maintain the Regional Training Facility, tools, student guides, literature, vehicles, and training center.
  • Verify learners' understanding of the subject matter using competency-based training.
  • Identify additional training needs based on learner feedback and skills assessments.
  • Maintain attendee training records in the learning portal.
  • Collaborate with Corporate, Regional, and Dealership team members to accomplish corporate, regional, and training department goals.
  • Perform light to medium lifting as part of repair shop operations.
  • Travel to and train at additional locations as required.
  • Assist Corporate Training staff with developing technical training curriculum as required.
  • Assist the Program Manager with scheduling for effective curriculum coverage.
  • Continually enhance instructional facilitation skills, technical knowledge of vehicle systems, and diagnostic technology.
  • Comply with health and safety standards and maintain a safe work environment in the Training Center.
  • Maintain shop cleanliness and follow published 5S standards.
  • Maintain professional relationships with customers and supplier personnel.
  • Maintain and use workshop equipment to operational standards.
  • Take reasonable precautions to protect company vehicles.

Desired Qualifications

  • Knowledge and experience with electric vehicle technology.
  • Working knowledge of Microsoft Office, including OneDrive, Teams, Outlook, Word, Excel, and PowerPoint.
  • A Bachelor's degree or equivalent Automotive Technology.
  • Bilingual ability in Spanish.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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