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Apple

Designs phones, computers and their operating systems

Business Development Lead - Digital

Business Development & PartnershipsConfirmed live in the last 24 hours
ContractSydney NSW, AustraliaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or equivalent is preferred.
  • At least 5 years of relevant experience.
  • Experience in digital commerce, online trading, and digital customer experience or a similar role, preferably in an e-commerce or technology-focused environment.
  • Expertise in evaluating and capitalising on high-impact business opportunities to drive organisational growth.
  • Ability to leverage data and analytics to develop strategic insights and drive business decisions.
  • Ability to collaborate cross-functionally and globally to use knowledge to gain competitive advantage.
  • Ability to achieve strategic goals in an innovative and fast-paced environment.
  • Ability to solve problems, develop creative solutions, and demonstrate resourcefulness while maintaining attention to detail.
  • Presentation, written communication, verbal communication, engagement, and interpersonal skills.

Responsibilities

  • Drive digital strategy and e-commerce growth across Australia and New Zealand by identifying and scaling opportunities to maximise Apple's digital business with partners.
  • Identify opportunities, build compelling business cases, and prepare persuasive presentations to secure internal alignment and inspire external partners.
  • Use detailed analysis and strategic insight to uncover sales opportunities across digital channels and lead initiatives that deliver high performance and profitable growth for Apple and its partners.
  • Build strong partner relationships and develop partner capabilities while collaborating with the Worldwide Digital Channel team, Marketing Communications, and Finance on digital and e-commerce initiatives.
  • Develop a deep understanding of the Australia and New Zealand retail and carrier channel, e-commerce landscape, partners, and end-customer needs.
  • Own the development of the Australia and New Zealand digital growth strategy by translating business priorities into an implementation plan.
  • Develop and deploy online quality rebate and other digital programs to improve partners' digital customer experience capabilities and conversion.
  • Collaborate with Channel Sales teams to develop new digital capabilities and capture growth opportunities through partners' digital channels.
  • Leverage sales data and digital analytics to identify scalable opportunities, create solutions, and implement approaches across each element of the sales funnel.
  • Monitor market trends and emerging technologies and translate insights into actionable strategies that drive sales growth with partners.
  • Assess partners' digital capabilities, identify areas for improvement, collaborate with Account Managers and Marketing, and maintain partner capability scorecards.
  • Work with the Worldwide Digital Channel team and cross-functional Operations, Marketing, and Finance teams to execute digital playbooks for the region.

Desired Qualifications

  • Experience in digital commerce, online trading, and digital customer experience, preferably in an e-commerce or technology-focused environment.
  • High attention to detail and focus on customer experience.
  • Ability to positively influence people across all functional areas of an organisation.
  • Comfort working with ambiguity and simplifying training initiatives.

About the Company

Apple

Designs phones, computers and their operating systems

Apple designs and sells consumer electronics, from iPhone smartphones and Mac computers to tablets and wearable devices. Its operating systems manage apps and built-in functions for communication and work, while iCloud stores files and synchronizes data across devices. Customers buy additional digital services through subscriptions such as Apple Music and Apple TV, and developers distribute software through the App Store. Apple earns money from hardware sales, subscriptions and digital transactions, selling directly to customers and through retailers and mobile carriers around the world. It was founded in 1976 and has its headquarters in Cupertino, California.

Company size
10,001+
Company stage
IPO
Headquarters
Cupertino, CA
Founded
1976

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