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Anthropic

Builds Claude AI models with a focus on safety

IT Systems Engineer - Client Platform Engineer, macOS

System AdministrationUpdated on Nov 7
Full-time$285k - $325k /yr

About the Job

Requirements

  • Have 8 or more years of experience building secure IT systems in complex environments, including leading projects across multiple teams.
  • Have managed endpoint fleets of thousands of macOS devices through a modern mobile device management platform.
  • Treat endpoint configuration as code that is version controlled and peer reviewed, rather than configured by clicking in consoles.
  • Have deep knowledge of macOS internals such as launchd, configuration profiles, Transparency, Consent, and Control (TCC), and system extensions.
  • Write Python and shell scripts.
  • Write design documents and runbooks so teammates can review and support what you build.
  • Have a bachelor's degree or an equivalent combination of education, training, and experience; the field must be relevant to the role as demonstrated through coursework, training, or professional experience.

Responsibilities

  • Own endpoint configuration as code: author, review, test, and progressively roll out mobile device management policies, configuration profiles, and remediation scripts across macOS and mobile, with canary stages and rollback built in.
  • Operate the mobile device management platform as a production service, including infrastructure as code, observability, upgrades, and incident response.
  • Build patch management automation with rapid enforcement timelines while maintaining a good user experience.
  • Design zero-touch provisioning that turns a sealed box into a productive machine on day one.
  • Support a small number of Linux machines alongside the Mac fleet.
  • Turn fleet telemetry into policy, dashboards, and early drift warnings, and use Claude to automate manual operations work.
  • Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls.
  • Take shifts on the team's rotation for incoming requests and escalations, and serve as the deep escalation tier for endpoint issues IT Operations cannot resolve.
  • Help define the endpoint roadmap, make architecture decisions, and own the platform used by Anthropic employees.

Desired Qualifications

  • Have operated a mobile device management or device management platform as a service, rather than only consuming one as software as a service.
  • Have worked with open-source endpoint and device management tools such as Munki, osquery, and AutoPkg.
  • Have built automated, progressive rollout systems with promotion gated on telemetry.
  • Have experience running infrastructure as code in a public cloud.
  • Have working knowledge of Linux administration, including packaging, systems, and configuration management.
  • Have used large language models to automate operations work.

About the Company

Anthropic

Builds Claude AI models with a focus on safety

Anthropic builds the Claude family of AI models and sells them to businesses, software developers, and consumers, with research on making AI safe and understandable at the center of its work. In 2024 it introduced the Model Context Protocol, an open standard for connecting AI assistants to outside apps and data that OpenAI and Google adopted the next year. People use the Claude app to write and analyze files, programmers hand coding tasks to Claude Code, and companies build Claude into their own products through its API. Anthropic earns money from subscriptions, business plans, and usage-based API fees. Siblings Dario and Daniela Amodei founded Anthropic in 2021 with other former OpenAI employees, and it is based in San Francisco.

Company size
5,001-10,000
Company stage
N/A
Total funding
$243.8B
Headquarters
San Francisco, CA
Founded
2021

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