Senior Manager Commerce Growth & Operations

Job Description

NBC News Digital is seeking a Senior Manager of Commerce Growth & Operations to lead the planning and execution of strategic, cross-functional initiatives across our commerce businesses, Shop TODAY and NBC Selected. 

This role will serve as a central project management lead across the Commerce organization, translating business priorities into structured project plans and driving revenue-focused initiatives from planning through execution. The Senior Manager will establish timelines and milestones, coordinate stakeholders and dependencies, proactively identify risks and blockers, and ensure teams remain aligned and accountable throughout the project lifecycle. 

The ideal candidate is a highly organized, strategic, and collaborative project leader who is comfortable navigating a complex organization, managing multiple concurrent initiatives, and creating structure in ambiguous environments. They are skilled at communicating with stakeholders at all levels and can translate complex cross-functional work into clear plans, priorities, decisions, and next steps. 

The ideal candidate should also have a strong understanding of analytics and budget planning as well as in-depth knowledge of affiliate commerce, affiliate networks and affiliate tracking.  

Responsibilities 

• Serve as a central project management lead for strategic initiatives that span multiple Commerce teams, driving projects from planning through execution and ensuring stakeholders remain aligned throughout the project lifecycle. 
• Help discover and manage the evaluation of new affiliate networks, vendors and technology partners; spearheading the initial review and collecting feedback from stakeholders then passing to Product for execution  
• Lead cross-functional project planning and execution for key initiatives across Shop TODAY and NBC Selected, partnering with stakeholders to translate business and go-to-market strategies into actionable execution plans. 
• Proactively identify opportunities to improve team workflows, operational efficiency, project execution, and customer experience, and partner with relevant teams to develop and implement scalable solutions. 
• Support annual and ongoing Commerce planning by helping translate organizational priorities and goals into roadmaps, project plans, measurement frameworks, and execution plans. 
• Partner across Editorial, Product, Analytics, Business Intelligence, AI, Partnerships, Finance, Audience Development, and Leadership to coordinate project execution, clarify responsibilities, manage dependencies, and drive initiatives forward. 
• Review weekly Commerce pacing reports for leadership, noting key growth drivers, new opportunities, and areas requiring attention. 
• Develop a monthly executive-level Commerce business report tracking overall performance against goals and providing updates on strategic initiatives and key projects. 
• Use performance data and cross-functional inputs to surface relevant trends, risks, and opportunities and help inform project priorities, decisions, and next steps. 
• Establish clear accountability across project teams, ensuring owners understand deliverables and deadlines and proactively following up to keep workstreams on track. 
• Identify project risks, blockers, and cross-functional dependencies early; develop mitigation plans, facilitate resolution, and escalate issues when appropriate to protect timelines and business objectives. 
• Develop and deliver clear project status communications for stakeholders and senior leadership, providing visibility into progress, upcoming milestones, risks, dependencies, decisions needed, and next steps. 
• Manage and develop one direct report focused on site operations, providing strategic direction, prioritization, and professional development. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $110,000 - $120,000 (bonus eligible)

Qualifications

• 6+ years of experience in Project Management, Program Management, Digital Affiliate Commerce, Business Operations/Strategy or a related field  
• Understanding of affiliate commerce, including key networks, technology providers, tracking implementation & limitations, reporting, etc.  
• Demonstrated experience leading complex, cross-functional projects from planning through execution, including developing project plans, managing timelines and dependencies, and coordinating stakeholders across multiple teams. 
• Proven ability to manage multiple concurrent projects and priorities in a fast-paced environment while maintaining strong attention to detail and follow-through. 
• Experience proactively identifying project risks, blockers, and dependencies and driving teams toward resolution. 
• Strong communication skills with demonstrated experience providing clear project updates, surfacing decisions and risks, and communicating with senior and executive-level stakeholders. 
• Strong analytical skills with the ability to interpret performance information and use data to inform project priorities and decision-making. 
• Experience managing or developing team members. 

Desired Characteristics 

• Experience working in Affiliate Commerce, E-Commerce, Digital Media or Publishing 
• A proactive, solutions-oriented mindset with a demonstrated ability to identify problems and independently drive toward solutions. 
• Comfortable operating in ambiguous environments and creating structure around new or evolving initiatives. 
• Strong stakeholder-management skills with the ability to build relationships, establish accountability, and influence teams without direct authority. 
• Experience partnering with Editorial, Product, Analytics, Marketing, Finance, and Technology teams. 
• Ability to balance strategic thinking with hands-on project execution. 
• Strong organizational skills and an ability to manage complex projects involving multiple workstreams, stakeholders, and dependencies. 
• Curiosity about emerging technologies and their potential applications within Digital Commerce. 
• Strong executive presence and ability to distill complex projects and information into concise, decision-oriented communications. 

Additional Requirements: 

• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered 
• Candidate must have unrestricted employment authorization to work in the United States
• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

Compensation: 110000 to 120000 (USD) (YEARLY)