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Glassbox

AI-driven user-session capture and analytics

Legal Counsel - Commercial

Legal Counsel & Legal SupportConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • A Juris Doctor or Master of Laws degree from an accredited law school and active membership in the bar of at least one U.S. state.
  • At least 4 years of relevant commercial-lawyer experience, including in-house legal experience.
  • In-depth knowledge of contract law, commercial law, and corporate law.
  • Strong written and verbal communication skills, including the ability to explain complex legal concepts clearly and concisely in fully remote work environments.
  • Negotiation skills and a track record of successfully closing commercial deals.
  • Experience handling multiple priorities in a fast-paced, dynamic business environment.
  • Independence and proactivity, with the ability to identify issues and drive matters forward with limited oversight.
  • Comfort using Slack, Salesforce, Chamelio, Zoom, and other digital collaboration tools as primary communication channels.

Responsibilities

  • Serve as the primary lawyer responsible for U.S. and EU commercial matters, working directly with the business as lead counsel on strategic deals and compliance issues.
  • Draft, review, and negotiate a range of commercial agreements, including complex SaaS, vendor, and partnership agreements.
  • Work cross-functionally across the company to analyze legal risks and collaborate with a global team across multiple time zones.
  • Resolve commercial disputes through negotiation, mediation, or litigation.

Desired Qualifications

  • Additional law firm experience.
  • Prior experience at a startup technology company.

About the Company

Glassbox

AI-driven user-session capture and analytics

Glassbox is an AI-driven platform that captures, analyzes, and optimizes user interactions across web and mobile channels. It uses 100% session capture, real-time alerts, and AI-powered insights to help enterprises identify and resolve customer challenges, improve accessibility, prevent fraud, and boost digital experiences, loyalty, and revenue. Its differentiators include comprehensive session capture (not just samples), real-time monitoring, and a track record with large regulated-industry customers such as Citi Bank, SoFi, and Credit.com. The company’s goal is to turn data from every user interaction into actionable decisions that enhance customer experiences, ensure accessibility, and reduce risk while driving business growth.

Company size
201-500
Company stage
IPO
Headquarters
London, United Kingdom
Founded
2010

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