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Rentokil Initial

Global pest control and hygiene services

National Account Support - Top Clients, Categorie Protette

Account ManagementConfirmed live in the last 24 hours
Full-timeCernusco sul Naviglio, ItalyIn-person

About the Job

Requirements

  • Excellent knowledge of computer tools, particularly Excel pivot tables and Google Workspace.
  • At least 2–3 years of prior experience in a similar function at a multinational or structured company, preferably in the services sector, including telephone contact with customers and sales staff.
  • Excellent communication and teamwork skills.
  • Excellent understanding of business dynamics.
  • Pragmatic approach, analytical and problem-solving ability, results orientation, and sense of responsibility.

Responsibilities

  • Produce offers according to defined service-level agreements.
  • Analyze contracts for the production of offers.
  • Prepare periodic reconciliations or reports for specific clients.
  • Manage customer orders for contract renewals.
  • Handle back-office activities, such as preparing commercial documents for price increases and rebates.
  • Serve as the telephone and email contact for customers’ commercial requests and service-integration needs.
  • Continuously monitor customer satisfaction through follow-up calls to gather feedback and ensure service quality.
  • Check with internal service teams that work is progressing according to contractual terms.
  • Collaborate with internal service teams to ensure activities comply with contractual terms, intervening when discrepancies or delays occur.

Desired Qualifications

  • Knowledge of the On Guard, Navision, or Icabs MyQuote management systems.

About the Company

Rentokil Initial

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services for commercial and private customers worldwide. It operates with a large, multinational workforce (about 68,500 people) across 89 countries, delivering on-site services to protect people and improve everyday safety and cleanliness. The company’s offerings are delivered through local teams backed by global expertise, enabling tailored pest control and hygiene programs, monitoring, sanitation, and safety protocols. Its differentiator is the combination of scale and local service: a worldwide leader in its fields that can respond quickly and customize solutions to local needs, supported by rigorous processes and a strong public market presence as a FTSE 100-listed firm on the London Stock Exchange. The goal is to protect people and enhance lives by providing reliable, effective pest control and hygiene services that keep spaces safer and healthier for customers and communities.

Company size
10,001+
Company stage
IPO
Headquarters
Crawley, United Kingdom
Founded
1925

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