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ShopBack

Cashback platform rewarding online shoppers

Product Marketing Specialist

Full-TimeUpdated on 10/23/2026
No salary listed
Entry, Junior, Mid
Austin, TX, USA
In PersonRole is based in Austin, Texas.
Growth & MarketingProduct Marketing

About the job

Requirements
  • The role requires 0 to 4 years of experience in marketing, business, economics, or a related field; fresh graduates are welcome to apply.
  • Candidates should have prior experience or exposure across multiple marketing specializations, such as product marketing, growth, lifecycle/CRM, or campaigns, in a start-up or growth environment.
  • Candidates should already use AI tools as a default way of working and demonstrate strong AI fluency.
  • Candidates should have business acumen, marketing curiosity, and the ability to evaluate why campaigns, funnels, or features work and how to improve them.
  • Candidates should take ownership and be comfortable contributing to strategy and operational details.
  • Candidates should be data-driven decision-makers with strong analytical skills.
Responsibilities
  • Translate platform and customer data into go-to-market strategy for new feature launches, sign-up flow improvements, and product upgrades.
  • Set marketing campaign strategy, brief the work, execute plans, and remain accountable for results from ideation through measurement and iteration.
  • Partner with Growth, Business Development, and Product on launches requiring go-to-market involvement.
  • Work with lifecycle marketing across acquisition, activation, retention, and win-back journeys in core marketing systems, including Needle and Braze, and understand how those journeys connect to go-to-market strategy.
  • Develop an understanding of monetization strategy for the app, web, and browser extension and how it shapes campaign priorities.
Desired Qualifications
  • Prior experience with CRM platforms such as Braze, Iterable, or similar.
  • Familiarity with e-commerce, fintech, or rewards/cashback business models.
  • Comfort with SQL or a similar data-querying tool.

About the company

ShopBack operates as a cashback platform that offers rewards and personalized deals to online shoppers in the Asia-Pacific region. It partners with e-commerce platforms and retailers to earn a commission on sales it drives, then shares a portion of that commission with users as cashback to encourage repeat purchases. The platform uses a browser extension to alert users to available cashback opportunities, simplifying the shopping process. Revenue comes from affiliate marketing, advertising, and data analytics services provided to partners. Unlike many single-market cashback sites, ShopBack covers multiple APAC markets and combines shopping rewards with personalized deals and partner data insights. The company’s goal is to increase customer loyalty and boost sales for its partners by making saving easy for shoppers.

Company Size

501-1,000

Company Stage

Series F

Total Funding

$375.6M

Headquarters

Singapore, Singapore

Founded

2014

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Simplify's Take

What believers are saying

  • FY2026 revenue grew over 30%, with six straight quarters of adjusted EBITDA profitability.
  • ShopBack launched in the United States in 2025, opening a massive new market.
  • ShopBack Play and AI personalization lifted engagement across shopping and gaming use cases.

What critics are saying

  • FY2025 profit relied partly on fair-value gains, not just operating performance.
  • 2024 layoffs cut 195 jobs, signaling ongoing cost pressure and operating fragility.
  • Affiliate cashback is disposable; Amazon, Walmart, and banks can replicate it quickly.

What makes ShopBack unique

  • ShopBack spans 13 markets, 50 million users, and 20,000 merchant partners.
  • Its gamified cashback model extends into ShopBack Play and U.S. Amazon offers.
  • Westpac and Texas Athletics partnerships prove uncommon brand and banking distribution.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Remote Work Options
  • Meal Benefits
  • Wellness Program
  • Professional Development Budget
  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Nikkei Asia
Oct 28th, 2026
ShopBack to enter Japan next year by supplying cashback technology to local businesses

Singapore-based ShopBack plans to enter Japan as early as next year, according to its chief executive. The SoftBank-backed startup will provide its cashback app technology to local businesses. The company will not launch its own reward app in Japan for now because of intense competition, the chief executive said. The move gives ShopBack a foothold in one of Asia's largest loyalty markets.

Business Wire
Oct 15th, 2026
ShopBack launches AI creator platform SparkHub to link content to tracked sales

ShopBack, a shopping and rewards platform with 20 million active users across 13 markets, has launched SparkHub, an AI-powered platform that helps brands work with creators and track the sales their content drives. It targets Gen Z and college-age shoppers. Shoppers earn cashback in the ShopBack app on purchases inspired by creators they follow. Brands including Sephora, Belk, Foot Locker, and Gap can find creators, send briefs, approve content, and track purchases. Creators can join as Spark Ambassadors, who earn from referrals, or as Spark Creators, who apply for paid campaigns and draft content with AI tools. SparkHub launches nationally, with early recruitment among students in Texas. Dallas Cowboys Cheerleader Faith Ward is its fourth-quarter ambassador.

Tech in Asia
Apr 8th, 2026
ShopBack sees over 30% revenue growth in FY 2026 with expansion into gaming and AI

ShopBack, the cashback shopping platform, has achieved over 30% revenue growth in the 12 months ending March 2026, driven by expansion into higher-frequency use cases and increased AI adoption for personalisation and cost savings. The Singapore-headquartered company also reached adjusted EBITDA profitability for six consecutive quarters. The firm expanded beyond traditional shopping into "play-to-earn" through ShopBack Play, launched in six markets in January 2025. In Hong Kong alone, the feature has returned over HK$5 million to users. Operating across 13 markets with over 20,000 merchant partners, ShopBack works on an affiliate marketing model. In FY 2025, it recorded revenue of S$129.4 million and swung to profit before tax of S$208.9 million from a US$48.5 million loss the previous year. The company is considering a potential IPO.

PR Newswire
Mar 24th, 2026
ShopBack named to Fast Company's most innovative companies list for cashback on Amazon

ShopBack, Asia-Pacific's leading shopping and rewards platform with over 60 million users, has been named to Fast Company's 2026 list of the World's Most Innovative Companies in the Finance and Personal Finance category. The Singapore-based company earned recognition for its consumer-first approach to cashback, including being one of few platforms where US consumers can earn cashback on Amazon purchases. ShopBack pioneered gamified savings through features like ShopBack Play, which lets users earn cashback by playing mobile games, and ShopBack Pay, a licensed payment solution operating across 20,000-plus physical retail locations in Asia-Pacific. Founded in 2014, ShopBack officially launched in the US in 2025 and powers over $5.5 billion in annual sales for more than 20,000 brands globally. The company has paid out over $800 million in cashback to shoppers worldwide.

VentureBeat
May 15th, 2025
Shopback Expands Rewards Business From Asia To The U.S. With Gamified Offers

ShopBack, Asia-Pacific’s shopping and rewards platform with over 50 million users across 13 markets, announced its official launch in the United States. Known for making everyday purchases more rewarding through its gamified earning model, ShopBack is now available to U.S. shoppers with a slate of features and offers exclusive to the U.S., from over 2,000 merchants including Amazon, Best Buy, Walmart, Expedia, iHerb, Ulta, Macy’s, Kohl’s, Uber, CVS, DoorDash and more.ShopBack is a cashback and loyalty platform that helps American shoppers get more out of everypurchase. Founded in 2014, it is headquartered in Singapore and its U.S. operations are based in Austin,Texas.Founded in Singapore in 2014 by Henry Chan and Joel Leong, ShopBack has become a household name across Asia-Pacific by offering its 50 million users cashback and personalized deals from over 20,000 merchant partners. With more than US$4 billion in annual sales driven to its brand partners, ShopBack is now setting its sights on becoming a go-to destination for smart shopping in the U.S