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Zaelab

Global digital commerce advisory and implementation

Digital Consultant - CPQ/Logik

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • 3–5 years of experience in consulting, solution delivery, or technical implementation roles.
  • Native or advanced (C1 or higher) Spanish proficiency is required.
  • Experience with CPQ, Quote-to-Cash, B2B Commerce, or product configuration solutions.
  • Familiarity with ServiceNow, Logik.ai, or similar CPQ platforms.
  • Exposure to integrating CPQ with CRM, ERP, or commerce platforms.
  • A Bachelor's degree in Computer Science, Information Systems, Business, or a related field is required.
  • Certified System Administrator certification must be obtained within 90 days.
  • Certified Application Developer certification must be obtained within 6 months.
  • ServiceNow CPQ/Product Configuration (Logik.ai) certification must be obtained within the first year.

Responsibilities

  • Support delivery of CPQ and Quote-to-Cash initiatives, contributing to solution design, configuration, and implementation.
  • Participate in client-facing discussions, solution reviews, and technical problem-solving sessions.
  • Collaborate with project teams to ensure delivery milestones are met with quality and consistency.
  • Assist in designing Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, and order fulfillment workflows.
  • Configure product configurators using technologies such as Logik.ai (ServiceNow CPQ) under guidance from senior team members.
  • Help translate business requirements into functional specifications aligned with platform best practices.
  • Participate in business and technical discovery sessions, helping assess current-state systems and define requirements.
  • Support business process mapping and contribute to functional and architectural documentation.
  • Assist with gap analysis to identify opportunities for process optimization through CPQ capabilities.
  • Contribute to configuration, development, and testing of CPQ solutions.
  • Work with developers and architects to ensure designs are implemented accurately.
  • Troubleshoot functional and technical issues, escalating complex problems as needed.
  • Support integration efforts connecting CPQ with commerce platforms, ERP systems, and other enterprise applications.
  • Assist in building prototypes and proofs of concept to validate requirements and solution approaches.
  • Learn and apply integration patterns and best practices under the guidance of senior team members.

Desired Qualifications

  • Experience in digital commerce, service modernization, or customer experience projects.
  • Background in Manufacturing or B2B industries.
  • ServiceNow Certified System Administrator or Application Developer certification.
  • Salesforce CPQ Specialist or Revenue Cloud Consultant certification.
  • Exposure to AI-driven workflows or automation tools.

About the Company

Zaelab

Global digital commerce advisory and implementation

Zaelab is a global digital commerce advisory and solutions provider that helps B2B and D2C brands grow their online channels. It combines consulting, digital transformation insights, and productized software services to accelerate go-to-market for digital commerce. Its flagship product, ZCommerce, sits on top of existing commerce platforms and delivers a modern, componentized digital commerce experience via a mobile progressive web app, enabling rapid deployment and quick time-to-market. Zaelab differentiates itself by blending advisory services with a ready-to-use productized solution and cloud-based architectures, backed by agile delivery, to help clients scale digital commerce efficiently. The company’s goal is to enable manufacturers and distributors to grow revenue and accelerate digital transformation across their commerce channels.

Company size
201-500
Company stage
Seed
Total funding
$250K
Headquarters
Westport, CT
Founded
2013

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