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Salesforce

Builds cloud software for customer relationships

Principal Solution Engineer - Marketing Cloud

Pre-Sales Solution EngineeringUpdated on Nov 3
Full-timeDubai - United Arab EmiratesNo salary listed

About the Job

Requirements

  • Proven experience in Solution Engineering, Digital Marketing, or Customer Success with Salesforce technology or technical consulting, focused on marketing technology and customer engagement solutions.
  • Strong technical understanding of data-driven solutions, including Data 360 and customer data platforms.
  • Ability to present complex technical and data-centric concepts persuasively to technical teams and C-level executives.
  • Ability to develop and articulate a strategic vision for using marketing and data technologies to drive business outcomes.
  • Fluency in English.

Responsibilities

  • Partner with Account Executives to qualify opportunities and build sales strategies for Marketing Cloud.
  • Design and deliver tailored product demonstrations, proofs of concept, and technical presentations.
  • Translate customer business requirements into Marketing Cloud solution architectures, including Email Studio, Journey Builder, Personalization, and Data Cloud integration.
  • Respond to requests for proposals and requests for information with technically sound proposals.
  • Stay current on marketing technology trends, the market landscape, and regional digital marketing maturity.
  • Build relationships with customer marketing, IT, and digital transformation stakeholders.
  • Collaborate with Product Management to relay regional customer feedback.
  • Support regional marketing events, webinars, and executive briefings.

Desired Qualifications

  • Arabic language skills are highly preferred.
  • Knowledge of programming languages and at least two years of hands-on experience with Agentic marketing solutions.
  • Experience planning production-grade prototypes for client deployments.
  • Familiarity with AI coding agents and vibe coding, with understanding of component configuration and architecture.
  • Knowledge of Customer Data Platform trends and data-driven marketing, and interest in thought leadership in marketing technology.
  • Track record of working effectively with cross-functional teams, including sales, product management, and customer success.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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