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Beltone

Hearing aid centers with audiology services

Patient Care Coordinator

Administrative SupportPosted on Nov 5
Full-timeCouncil Bluffs, IA, USA

About the Job

Requirements

  • A high school diploma is required in the description; the education section lists high school or equivalent as preferred.
  • Five or more years of customer service experience is preferred.
  • Proficiency with Microsoft Office is required.
  • The role requires etiquette, business attire, and full-time availability Monday through Friday, 8:30 a.m. to 4 p.m.

Responsibilities

  • Answer phones and schedule appointments across several locations.
  • Liaise with customers.
  • Manage inventory, perform basic repairs, and clean medical devices.

Desired Qualifications

  • Five years of customer service experience.

About the Company

Beltone

Hearing aid centers with audiology services

Beltone New England runs a network of hearing aid centers across Rhode Island, Massachusetts, Connecticut, New Hampshire, and Maine. It provides audiology services and retails a range of hearing devices, including behind-the-ear and completely-in-canal models. The company reaches customers directly through its physical locations and offers complimentary hearing tests to identify hearing loss and introduce clients to products and support. As a regional arm of the national Beltone brand, it benefits from established brand recognition while focusing on the New England market. Revenue mainly comes from selling hearing aids, with additional income from ongoing audiology services and support. The goal is to expand access to hearing care in New England by combining sales with professional audiology services and ongoing customer support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Glenview, KY
Founded
1940

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