Payment Reconciliation Specialist - Multiple Teams

Athletico selects Raintree as long-term EHR partner for enterprise rehabilitation therapy operations. Sep 08, 2026, 17:52 ET Athletico Physical Therapy selects Raintree to drive the next phase of enterprise-wide growth and performance enhancement across clinical, financial, and patient experience outcomes. CHICAGO and CHANDLER, Ariz., Sept. 8, 2026 /PRNewswire/ - Athletico Physical Therapy, a leading provider of orthopedic rehabilitation services spanning nearly 900 clinics across 24 states and the District of Columbia, and Raintree, a provider of enterprise-grade electronic health records (EHR) for rehabilitation therapy organizations, today jointly announced a strategic partnership, selecting Raintree as Athletico's EHR platform. Raintree's entire solution suite will be implemented organization-wide, including practice management, digital patient intake, EHR, communications, analytics, revenue cycle management, and AI-native note generation, coding, and scheduling. Following a comprehensive evaluation and competitive Request for Proposal (RFP) process, Athletico selected Raintree for its ability to deliver a modern, scalable, AI-powered platform purpose-built for complex, multi-site therapy organizations. The partnership reflects a shared commitment to advancing clinical excellence, strengthening operational performance, and delivering a more connected, patient-centered care experience. A defining factor in Athletico's decision was Raintree's ability to support the needs of a high-growth, enterprise-scale therapy organization. In addition to demonstrating market-leading AI capabilities during the evaluation process, Raintree distinguished itself through a unified platform designed to streamline workflows, enhance visibility, and enable coordinated operations across distributed therapy networks, positioning Athletico for sustained growth and continued innovation. "After extensive evaluation, Raintree delivered the strongest combination of platform capability, ability to handle Athletico's scale, and a genuinely deep approach to partnership," said Dan Guill, Chief Executive Officer at Athletico. "In addition to the strengths of the platform, the Raintree team demonstrated a proven understanding of the operational realities of organizations like ours. That alignment gave us confidence that they are the right long-term partner for Athletico." Athletico selected Raintree in support of several key strategic priorities: Clinical Excellence and AI Innovation - Enabling clinical excellence, reducing administrative burden, and advancing AI-driven documentation and automation within therapy-specific workflows. Revenue Cycle Optimization - Driving greater accuracy, reducing denials, and accelerating reimbursement through technology designed for complex, multi-site organizations. Interoperability and Connectivity - Enhancing coordination across referral sources, health systems, and payers through seamless, real-time data exchange. Patient Experience and Operational Simplification - Improving patient engagement while reducing system fragmentation through a unified platform supporting scheduling, intake, communication, and core business operations. "This partnership is a testament to what can be accomplished when two organizations align around a shared vision for the future," said Nick Hedges, Chief Executive Officer at Raintree. "Athletico's reputation for clinical excellence and innovation makes them an ideal partner. We're proud to provide the infrastructure that enables better outcomes at scale, and excited to support their continued momentum." About Athletico Physical Therapy For more than 30 years, Athletico Physical Therapy has helped communities overcome musculoskeletal (MSK) pain with nearly 900 convenient locations in 24 states and the District of Columbia. Recognized for its industry-leading patient satisfaction scores, Athletico is committed to providing the highest quality rehabilitation services that result in optimal health outcomes for patients. To support patients in addressing and preventing MSK pain faster and more efficiently, Athletico offers greater access to care through free assessments without a prescription or referral. For more information on Athletico's services, including physical and occupational therapy, employer solutions, athletic training, and over 30 specialty health services, visit www.athletico.com. About Raintree Raintree is the preeminent platform for enterprise and large-sized rehab physical therapy provider organizations. With a proven track record of success, Raintree provides automated solutions in patient engagement, clinical documentation, revenue cycle management (RCM), and business intelligence for multidisciplinary practices across all treatment settings. As the leading AI innovator in the rehab therapy market, Raintree delivers agentic AI solutions that transform clinical and operational workflows and deliver proven ROI-based outcomes for its clients while maintaining the highest standards of security and compliance, including holding SOC 2 Type II certification and offering the first ONC-certified EHR designed specifically for rehabilitation therapy. To learn more about Raintree, visit https://www.raintreeinc.com/. SOURCE Raintree Systems

Raintree Launches NoteIQ and SchedulerIQ. Raintree, a provider of patient engagement, clinical documentation, revenue cycle management, and business intelligence solutions for rehab and physical therapy operations, has released NoteIQ and SchedulerIQ and introduced two agentic AI suites: Agentic PX for the patient experience and front desk, and Agentic RCM for the revenue cycle. Raintree's Invisible EMR technology already included ScribeIQ for clinical documentation and now includes NoteIQ. With it, evaluation notes that took 15 to 45 minutes before AI are completed in less than two minutes with NoteIQ. The new SchedulerIQ cuts multi-appointment plan-of-care booking from 10 to 12 minutes to one, reduces overall scheduling time by 60 percent, and removes roughly 10 times the front-desk clicks and decision points. And with Agentic PX, AI agents handle patient communication end to end. The first, Marcy, an AI front desk receptionist agent, is bilingual in English and Spanish, reschedules when needed, assigns new therapists, captures insurance details, answers authorization and copay questions, calls patients who miss appointments, and adapts her tone and script in response to callers' emotions, unexpected questions, and unique needs. Raintree also introduced Agentic RCM, which is structured in three layers: the practice's billing team remains in charge, setting goals, monitoring quality, and working the complex minority of cases the agents escalate; an orchestration layer decides which agent works next and moves each claim forward; and beneath it, AI agents each own a single specialized component of the revenue cycle. The first of these agents, Lucy, an AI eligibility specialist, navigates payer phone trees, logs into and searches payer portals, processes clearinghouse data, holds complex benefits conversations, applies learned payer patterns such as policies and group IDs, and double-confirms what she is told before writing it back into the EMR. Raintree's models are trained on more than 7.3 billion data points across clinical, front-office, and revenue cycle workflows, and its AI is embedded in a specific workflow with its own guardrails and grounding data. The company holds SOC 2 Type II certification and offers the first ONC-certified EHR designed specifically for rehabilitation therapy. "We are not optimizing at the margins," Raintree CEO Nick Hedges said in a statement. "Cutting costs and increasing revenue leads to more therapists, better pay, greater patient access, and practices that are economically viable for the long term. An EMR that is both invisible and autonomous is how we get there."