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solidcore

Provides 50-minute core-focused resistance training

Front Desk & Sales

Customer SupportConfirmed live in the last 24 hours
Part-timeWalnut Creek, CA, USAIn-person

About the Job

Requirements

  • High school education is required.
  • The position is part-time and hourly.
  • Ability to lift up to 30 pounds and walk through all areas of the studio.
  • Ability to work a flexible schedule that meets business needs, including mornings, evenings, holidays, weekends, and closing hours.
  • Excellent interpersonal and communication skills.
  • Outstanding customer service skills.
  • Strong organizational skills.
  • Careful attention to detail.
  • Ability to initiate tasks and perform duties without direction.
  • Ability to stand for long durations.
  • Passion for fitness and wellness.

Responsibilities

  • Bring the CORE client experience to life by connecting with a warm welcome and using clients’ names, opening connections to the community, recognizing class efforts and milestones, and educating clients about offers and thanking them for coming.
  • Interact regularly with clients; obtain, assess, and address information about their needs, expectations, and satisfaction; and respond promptly and effectively to requests and concerns.
  • Maintain product knowledge for studio retail operations, including class packages, beverages, towels, and promotions.
  • Perform client-facing system tasks, including new account setup, scheduling, cancelling or rebooking classes, package purchases, and other account needs as requested.
  • Stay aware of studio issues, events, or schedule changes and communicate them to clients and team members as needed.
  • Assist the Head Coach Community Manager and coaches with daily operations, including keeping the studio clean and completing other tasks or projects as needed.
  • Notify the Head Coach Community Manager or studio management team of employee or client complaints or grievances, and assist with appropriate responses.
  • Address visible maintenance or equipment issues promptly.
  • Follow up with client lists in Axle to meet the monthly sales quota.
  • Respond to client emails.
  • Alert coaches about client milestones and set up the celebration board.

Desired Qualifications

  • Some college education is preferred.
  • One year of sales experience is preferred.
  • MBO experience is preferred.

About the Company

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solidcore

Provides 50-minute core-focused resistance training

Solidcore provides high-intensity, low-impact resistance training through 50-minute classes centered on slow, purposeful movements that strengthen the core. The workouts combine controlled tempo with resistance and are offered in both in-person studios and online platforms, with options to book single classes or memberships. It differentiates itself by focusing on deliberate core engagement in a scalable model that includes memberships, corporate packages, referrals, and branded merchandise across multiple channels. Its goal is to deliver an effective, efficient core-strengthening workout while maintaining safety and building diversified revenue across individual, studio, and corporate customers.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$325M
Headquarters
Washington DC, District of Columbia
Founded
2013

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