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Wheels Up

Membership-based on-demand private jet charter services

Flight Controller

Aviation Operations & Aircraft MaintenanceConfirmed live in the last 24 hours
Full-timeChamblee, GA, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • An FAA Aircraft Dispatch Certificate is required.
  • Knowledge of business jet performance capabilities is required.
  • Ability to sit and work at a computer workstation for extended periods while maintaining focus and situational awareness is required.

Responsibilities

  • Ensure all crewmembers are accurately briefed or re-briefed on duties assigned by Wheels Up in accordance with the Wheels Up Flight Control Operations Manual, Flight Operations Manual, Company Operations Specifications, Company Policies and Procedures, Federal Aviation Regulations, and department guidelines.
  • Exercise operational control of all Wheels Up flight activity and ensure all company and regulatory requirements are met for each flight before trip authorization.
  • Ensure the safety and legality of each flight operated on a Wheels Up aircraft.
  • Ensure required trip sheets and other trip documents are sent to and received by the appropriate crewmembers.
  • Ensure all required customs, immigration, international handling, and foreign government requirements are met for every flight segment.
  • Accurately and promptly follow flights across the Wheels Up fleet and disseminate flight information to Client Services, Crew Scheduling, Revenue Management, Maintenance, and other interested parties.
  • Obtain, monitor, track, and disseminate operational restrictions affecting daily operations, including NOTAMs, TFRs, noise restrictions, FBO hours of operation, and airport capabilities.
  • Proactively monitor weather, air traffic control status, and other possible schedule interruptions and communicate relevant information to Client Services, Crew Scheduling, Sales, Revenue Management, Maintenance Control, and other interested parties as necessary.
  • Coordinate and arrange trip logistics for crew and passengers, including catering, hotels, ground transportation, and airline services.
  • Ensure crewmembers and trips are scheduled in accordance with applicable regulations, manuals, department guidelines, and company policies and procedures.
  • Coordinate the daily flight schedule to ensure each segment meets company and regulatory requirements, including crew currency, crew qualifications, crew duty requirements, aircraft airworthiness, and weather requirements.
  • Communicate managed aircraft maintenance requirements and controlled fleet owner trips with Maintenance Control and Owner Services.
  • Create, update, and archive FOS records for aircraft, company, passengers, vendors, personnel, and documents.
  • Assist with training other Flight Control employees as assigned by the Manager of Flight Control and create training courseware as needed.
  • Assist with OCC administrative tasks, including crewmember subscription management, Border Overflight Exemption, Master Crew List, and DAASP.
  • Assist with creating, updating, and executing checklists for member, owner, crewmember, and Flight Control personnel onboarding and exits.
  • Perform other duties as assigned by OCC Shift Leads, the Manager of Flight Control, or higher authority.
  • Maintain detailed knowledge of the Wheels Up Flight Control Operations Manual, Flight Operations Manual, FAA and international regulations, Company Operations Specifications, Company Policies and Procedures, and other information pertinent to the duties.

Desired Qualifications

  • A bachelor's degree in aviation or equivalent experience is preferred.
  • Excellent prioritization and coordination skills in a fast-paced environment are valued.
  • Creative problem-resolution skills are valued.
  • Ability to develop and maintain long-term relationships with internal and external customers is valued.
  • Excellent written and verbal skills are valued.
  • Proficiency in Microsoft Word, Excel, and PowerPoint is valued.

About the Company

Wheels Up

Membership-based on-demand private jet charter services

Wheels Up provides on-demand private aviation through a membership model, giving members access to a diversified fleet of private aircraft via a mobile app. Members pay a fee to access the fleet—comprising Wheels Up-owned planes and third-party aircraft—and can book flights through the app for individuals, families, or corporate travel. The service works by combining fixed membership pricing with on-demand flight bookings and a flexible fleet, supported by technology to streamline scheduling and access. This approach differentiates Wheels Up from rivals by offering a scalable membership structure, a broader mix of aircraft, and seamless digital booking across North America. The company’s goal is to make private aviation more accessible and convenient for its customers, growing its membership base and usage for both leisure and corporate travel.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2013

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