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Novel

Omnichannel loyalty via wallet passes.

Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeNew York, NY, USARemote

About the Job

Requirements

  • Experience selling business-to-business software as a service products.
  • Strong customer relationship management skills.
  • A proven track record of achieving or exceeding goals.
  • A self-starter approach and interest in helping build processes and tools as needed.

Responsibilities

  • Build the sales engine and define the sales strategy that fuels the growth of the company.
  • Develop, write, and deliver sales proposals.
  • Synthesize product feedback from clients to help inform the product roadmap.
  • Manage the Novel customer relationship management system.

Desired Qualifications

  • Strong interest in web3.
  • Experience working in e-commerce.
  • Experience working at a startup.

About the Company

Novel

Omnichannel loyalty via wallet passes.

Novel.com provides a wallet-pass platform for retailers and e-commerce brands to engage customers online and in-store using Apple and Google wallet passes. It enables dynamic branded passes, QR code or SMS referrals, and a new messaging channel to amplify loyalty programs and referral marketing. Passes can be created and deployed quickly and integrated with existing retention tools (Yotpo, Smile.io, Recharge) and Shopify, allowing stores to reach customers through push notifications and unified online/offline experiences. Compared with competitors, Novel emphasizes seamless, quick deployment, cross-channel engagement via wallet passes, and straightforward integration with popular loyalty and commerce stacks, enabling multi-level pass configurations and easily measurable impact on CAC and LTV. The goal is to help retailers grow revenue by lowering customer acquisition costs and boosting customer lifetime value through a centralized, multi-channel loyalty and engagement toolkit.

Company size
51-200
Company stage
Seed
Total funding
$6M
Headquarters
New York City, New York
Founded
2021

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