Full-Time

Account Executive

Novel

Novel

51-200 employees

Omnichannel loyalty via wallet passes.

No salary listed

New York, NY, USA

Remote

Category
Sales & Account Management (1)
Required Skills
Sales
Requirements
  • Experience selling B2B Software as a Service products (SaaS).
  • A scrappy self-starter mentality with an interest in helping build processes and tools as needed.
  • Strong customer relationship management management skills.
  • Proven track record of achieving or exceeding goals.
Responsibilities
  • Build the sales engine and define the sales strategy that fuels the growth of the company.
  • Develop, write and deliver sales proposals.
  • Synthesize product feedback from clients to help inform product roadmap.
  • Manage the Novel Customer Relationship Management system.
Desired Qualifications
  • Strong interest in web3.
  • Experience working in e-commerce.
  • Experience working at a startup.

Novel.com provides a wallet-pass platform for retailers and e-commerce brands to engage customers online and in-store using Apple and Google wallet passes. It enables dynamic branded passes, QR code or SMS referrals, and a new messaging channel to amplify loyalty programs and referral marketing. Passes can be created and deployed quickly and integrated with existing retention tools (Yotpo, Smile.io, Recharge) and Shopify, allowing stores to reach customers through push notifications and unified online/offline experiences. Compared with competitors, Novel emphasizes seamless, quick deployment, cross-channel engagement via wallet passes, and straightforward integration with popular loyalty and commerce stacks, enabling multi-level pass configurations and easily measurable impact on CAC and LTV. The goal is to help retailers grow revenue by lowering customer acquisition costs and boosting customer lifetime value through a centralized, multi-channel loyalty and engagement toolkit.

Company Size

51-200

Company Stage

Seed

Total Funding

$6M

Headquarters

New York City, New York

Founded

2021

Simplify Jobs

Simplify's Take

What believers are saying

  • NovelPass bridges online-in-store with QR referrals and pushes.
  • Incorporates WEB3 tokens for exclusive product launches.
  • Shopify login enables launch of branded passes in minutes.

What critics are saying

  • Shopify integrates native wallet passes in 6-18 months.
  • Yotpo, Smile.io, Recharge add native passes in 12-24 months.
  • iOS 17+ privacy cuts push engagement in 6-12 months.

What makes Novel unique

  • NovelPass launches customizable wallet passes for Shopify brands.
  • Integrates with Klaviyo, Postscript, Attentive for seamless distribution.
  • Obvi updates loyalty tiers real-time via geolocation pushes.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Company Equity

Unlimited Paid Time Off

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

2%

2 year growth

4%
Multichannel Merchant
Jun 23rd, 2023
Novel Pioneers Customizable Wallet Pass Technology for Shopify Brands

Novel, the pioneering ecommerce business, announces the launch of NovelPass.

PYMNTS
Oct 24th, 2022
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