Amelia

Enterprise AI platforms for digital agents

Linux Platform Engineer

Platform EngineeringConfirmed live in the last 24 hours

Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

At least 3 years of experience in Linux/Unix administration and troubleshooting.
At least 3 years of experience working in a network operations center environment.
Strong Linux/Unix administration and troubleshooting skills.
Knowledge of TCP/IP and basic networking.
Experience configuring Apache and Tomcat servers.
Ability to create and debug MySQL queries.
Understanding of DNS and how to configure and troubleshoot it.
Good verbal and written communication skills.
Comfort working in a fast-paced, changing environment.

Responsibilities

Install and configure Linux hosts, generally using Scientific Linux or similar systems.
Automate common tasks using Perl, Bash, and similar tools.
Architect, deploy, and manage virtualization solutions using VMware, Xen, Amazon VC2, and other virtualization technologies.
Develop capacity and datacenter plans using storage and backup tools such as NetBackup, NetApp, and EMC.
Work on cloud solutions.
Diagnose and troubleshoot issues in the platform.
Troubleshoot performance issues within application, web, and database tiers.
Resolve escalations received through the ticketing system, email, and/or phone in a timely manner.

Job Description

With locations all over the world, we're a fast-paced, growing Services Company with tons of upside. We keep growing... and growing... and growing; hence, the need for someone like you. We're currently looking to hire a Platform Engineer to support our IPcenter toolset!

In A Typical Day You Will:

• Install and configure Linux hosts (generally, but not limited to, Scientific Linux)

• Automate common tasks using Perl, Bash, etc

• Architects, deploys and manages virtualization solutions through VMware, Xen, Amazon VC2 and other virtualization technologies

• Develops capacity/datacenter plans using storage/ backup tools such as NetBackup, NetApp and EMC

• Works on Cloud solutions

• Diagnoses and troubleshoot issues in the platform

• Troubleshoot performance issues within the application, web and database tiers

• Resolve escalations received through ticketing system, emails, and/or phone calls in a timely manner

Qualifications

• 3+ years of experience in Linux/Unix administration and troubleshooting skills

• 3+ years of experience working with a NOC environment.

• Very strong Linux/Unix administration & troubleshooting skills

• TCP/IP and basic networking

• Configuring Apache and Tomcat servers

• Create and debug MySQL queries

• Understanding of DNS and how to configure/ troubleshoot it

• Good verbal and written communication skills

• Comfortable working in a fast-paced, changing environment

Additional Information

Benefits:

Competitive Benefits Package

401K

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size: 201-500
Company stage: Acquired
Total funding: $175M
Headquarters: New York City, New York
Founded: 1998

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