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Concentrix

Global BPO offering customer engagement services

Social Creative Manager

Social Content CreationUpdated on Nov 10
Full-timeFlorida, USA

About the Job

Requirements

  • At least 4–5 years of experience in social content, creative social, or content production; agency experience or a background spanning strategy and hands-on creative is advantageous.
  • Strong familiarity with social feeds and what makes content effective across business-to-business contexts and culture.
  • Ability to write captions, brief visual concepts, and develop ideas for video formats.
  • Ability to create reactive content quickly while maintaining quality.
  • Ability to contribute ideas and a creative point of view to strategy without owning strategy.
  • Ability to collaborate in a distributed global team across time zones.

Responsibilities

  • Translate brand and campaign strategy into creative social content across LinkedIn, short-form video, carousels, and written posts.
  • Identify trending topics and cultural moments and rapidly turn them into dynamic, on-brand social content.
  • Develop content ideas and creative concepts that reflect a challenger brand perspective rather than a corporate perspective.
  • Apply visual thinking to how content looks and feels across platforms, as well as what it says.
  • Collaborate with content creators and the wider social team to brief, shape, and elevate execution.
  • Contribute a creative point of view to content strategy discussions and planning.
  • Use performance data to refine creative decisions over time.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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