Overview

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.

Reporting to the COO, The VP - Loan Operations Manager manages all loan operational aspects of the bank ensuring accurate loan processing, documentation, servicing, and compliance, while leading a high-performing team and supporting risk management and growth objectives.

Compensation: Negotiable depending on experience.

This is an on-site position located at our Operations Center in West Allis, WI.

Responsibilities

Supervise the preparation, processing, and review of loan documentation; ensure timely and accurate booking into core systems.
Oversee servicing functions including payments, payoffs, escrow, renewals, and modifications.
Ensure compliance with federal and state regulations (e.g., TRID, RESPA, HMDA, ECOA, CRA, UCC).
Manage lien perfection, insurance tracking, file maintenance, and exception handling.
Lead, train, and support loan operations staff; maintain staffing schedules and cross-training plans.
Maintain and optimize loan systems (LOS, core, document management); liaise with IT and vendors as needed.
Ensure data integrity and produce loan operations reports (daily, weekly, monthly).
Reconcile loan-related general ledger accounts and support finance/credit teams with reporting and data needs.
Partner with compliance, underwriting, finance, and sales to ensure smooth loan lifecycle management.
Drive process improvements, support new product implementations, and resolve escalated issues.
Stay current on industry trends and regulatory updates.

Qualifications

Bachelor’s degree in finance, business administration, or related field.
5–7 years of experience in lending or financial services, with a minimum of 3 years in a leadership role.
Strong knowledge of consumer, commercial, and/or mortgage lending products and regulations.
Demonstrated team leadership and staff development experience.
Excellent organizational, analytical, and communication skills.
Proficient in loan servicing platforms; including core and loan origination and serving systems.
Skilled in Microsoft Office Suite.

Why Join Us:

Community Impact: Be part of a local bank deeply rooted in community values, contributing to the growth and prosperity of our neighborhoods.
Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.
Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.
Celebration of Success: Join a team that values and celebrates individual and collective achievements.
Work Life Balance: No early mornings or late nights, enjoy a predictable schedule with major holidays off.
Great Employee Benefits that start on the 1st of the month after your hire date!

Part-Time:

401(k) with company match**
Up to 20 hours of paid vacation after 3 months

Full-Time:

401(k) with company match
Tuition reimbursement
Medical, dental, and vision coverage
Paid vacation and more!

Equal Opportunity Employer/Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

About the company

Tri City National Bank serves Southeastern Wisconsin as a community-focused lender offering personal banking, mortgage lending, and financial planning. Customers access loans and manage accounts through online banking plus in-branch service, with products tailored to life stages. The bank earns revenue from interest on loans, banking fees, and advisory services, and offers mortgage and bridge loans. Its differentiator is strong local, face-to-face service and active community involvement, with a goal to support residents and small businesses through competitive loans and accessible financial planning.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Oak Creek, Wisconsin

Founded

1963

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Simplify's Take

What believers are saying

September 2, 2026 Alkami launch strengthens account opening and cross-sell capabilities.
Online and mobile banking available 24/7 expands reach beyond branch hours.
Community partnerships like Revitalize Milwaukee reinforce trust and local deposit loyalty.

What critics are saying

Digital migration creates conversion risk if Alkami adoption frustrates customers in 2026.
26-branch Wisconsin concentration leaves Tri City exposed to BMO, Chase, and U.S. Bank.
A prolonged deposit flight or credit loss would pressure capital and autonomy quickly.

What makes Tri City National Bank unique

26 Southeastern Wisconsin branches anchor Tri City’s hometown model.
September 2026 Alkami launch unifies onboarding, banking, and marketing.
$1.95B asset base and 1963 legacy support local lending relationships.

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Benefits

401(k) Company Match
Medical, dental, and vision coverage
Tuition Reimbursement
Paid Vacation
Work Life Balance

Company News

CUInsight

Sep 2nd, 2026

Tri City National Bank launches Alkami's Digital Sales & Service Platform to extend hometown banking in the digital channel.

Tri City National Bank launches Alkami's Digital Sales & Service Platform to extend hometown banking in the digital channel. Plano, TX (September 2, 2026) | Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a digital sales and service platform provider for financial institutions in the U.S., today announced that Tri City National Bank (Tri City), a community bank serving Southeastern Wisconsin for more than 60 years, is now live with the Alkami Digital Sales & Service Platform. The comprehensive suite includes Alkami's Onboarding & Account Opening Solution, Digital Banking Solution, and the Data & Marketing Solution. Through the Alkami Digital Sales & Service Platform, Tri City is bringing together account opening, digital banking, and data and marketing capabilities into one cohesive digital experience designed to help the bank onboard, engage, and grow customer relationships. The launch supports Tri City's commitment to delivering the personal, community-focused service its customers expect, while giving the bank the agility to adapt quickly to evolving digital expectations. "At Tri City, community banking means meeting people where they are, whether they walk into a branch and someone knows them by name, or they choose to bank digitally," said Nick Bandoch, senior vice president and chief brand officer at Tri City. "Those everyday conversations that once happened naturally in the branch are happening differently now, and we need to be able to recognize customer needs and deliver relevant solutions in digital moments. We chose Alkami because its team is strategically focused on the digital experience and is agile enough to help us adapt faster, anticipate customer needs, and continue delivering the kind of personal service that has always defined Tri City." As financial institutions look for ways to deepen relationships across every stage of the customer lifecycle, Alkami's unified Platform helps data-informed bankers turn insight into action. By combining onboarding and account opening, digital banking, and data and marketing capabilities, the Platform enables institutions like Tri City to create more connected experiences, identify opportunities earlier, and deliver timely, relevant engagement across digital channels. "Tri City National Bank has built a strong legacy around hometown service and meaningful customer relationships," said Benjamin Conant, chief product officer at Alkami. "Through the Alkami Digital Sales & Service Platform, Tri City is extending that same relationship-driven approach into the digital channel. We are proud to support their vision and help them deliver experiences that are more connected, personalized, and responsive to the needs of their customers." The launch gives Tri City a strong foundation for continuing to evolve its digital experience and deliver connected, relevant experiences as customer expectations change. Alkami provides a digital sales and service platform for U.S. banks and credit unions. Its unified Platform integrates onboarding, digital banking, and data and marketing - each solution can stand alone, but together they deliver more - to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, Sign Store Macon help data-informed bankers meet the moment with technology that drives action. Contact. Vested [email protected] Marla Pieton [email protected] Daily Credit Union News - Straight to Your Inbox Join thousands of credit union industry professionals who start their day with the latest news, events and technology supporting the credit union industry.

WisBusiness

Jun 26th, 2026

Revitalize Milwaukee: Transforming lives, one home at a time, Tri City National Bank and Revitalize Milwaukee partner to complete critical home repairs in Waukesha

Revitalize Milwaukee: Transforming lives, one home at a time, Tri City National Bank and Revitalize Milwaukee partner to complete critical home repairs in Waukesha - Advertisement -

Wisconsin Broadcasters Association

Nov 3rd, 2025

Milwaukee station collects 421 bikes during bike drive

Milwaukee station collects 421 bikes during bike drive. Milwaukee radio station 103.7 KISS FM (WXSS-FM) hosted its inaugural bike drive in collaboration with Tri City National Bank. All donations benefited Bikes for Kids Wisconsin, whose mission is to increase bicycle transportation in underserved communities by providing access, low-cost repairs and education. "Our first-ever bike drive showcased the incredible heart of our community," said Molly Cruz, Brand Manager, 103.7 KISS FM. "We extend our deepest gratitude to every listener who donated and helped us put joy in motion for children who need it most." Donations were collected on Oct. 25 at Pick 'n Save on Miller Park Way. Morning show hosts, Alley and DZ, were on-site encouraging the community to donate and greeting donors. They were also joined by Brett Andrews, the assistant brand manager for 103.7 KISS FM and a host on sister station 99.1 The Mix (WMYX-FM).

Tri City National Bank

Vice President Loan Operations Manager

About the job