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OpenAI

Builds AI models and the ChatGPT assistant

Research Product Marketing Manager

Product MarketingPosted on Nov 9
Full-timeSan Francisco, CA, USA$227k - $252k /yrHybrid

About the Job

Requirements

  • Experience in product marketing or a related role bringing technical products, research, or emerging capabilities to market.
  • Ability to learn unfamiliar technical concepts, ask useful questions of subject-matter experts, and translate their answers for audiences with different levels of expertise.
  • Ability to write clear positioning, briefs, and launch materials that make a persuasive case while preserving technical accuracy and necessary nuance.
  • Experience taking cross-functional launches or educational programs from an ambiguous brief through delivery and measurement.
  • Ability to use qualitative research and quantitative signals to shape messaging and priorities rather than relying on assumptions about audience needs.
  • Ability to build productive relationships with research, product, creative, and communications partners and align contributors without formal authority.
  • Sound judgment with confidential work, evolving results, and shifting timelines.

Responsibilities

  • Develop positioning and messaging for research capabilities and releases, grounding claims in evidence and clearly distinguishing demonstrated results from possible applications.
  • Partner with researchers and product leads to understand how capabilities work, where they are useful, and what limitations or caveats audiences need to know.
  • Define priority audiences and questions for each initiative, using research, feedback, and usage signals to identify barriers to understanding and opportunities for useful adoption.
  • Build launch briefs that connect the research story, audience needs, communications goals, and work required from cross-functional partners.
  • Work with Creative, Design, and technical collaborators on demonstrations, examples, and educational content that make complex ideas understandable without overstating performance.
  • Coordinate messaging and launch materials with Research, Product, Communications, and other relevant review partners, keeping descriptions consistent as plans change.
  • Turn audience feedback and launch results into recommendations for clearer explanations, stronger examples, and sustained education beyond the initial announcement.
  • Establish measures of audience understanding, engagement, and adoption with analytical partners, and communicate findings with appropriate limits and practical next steps.

Desired Qualifications

  • Experience with AI products or research-led organizations.

About the Company

OpenAI

Builds AI models and the ChatGPT assistant

OpenAI researches and builds artificial intelligence models and turns them into products for people, developers, and businesses, with a stated mission of making sure artificial general intelligence benefits all of humanity. Its launch of ChatGPT in 2022 brought generative AI into everyday use. People use ChatGPT to ask questions, write, code, and analyze files, developers build OpenAI's models into their own apps through its API, and its Codex agent works through coding tasks on its own. OpenAI earns money from ChatGPT subscriptions, business plans, and API usage. Sam Altman, Elon Musk, and others co-founded it in 2015; it is based in San Francisco and overseen by a nonprofit, the OpenAI Foundation.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$207.5B
Headquarters
San Francisco, CA
Founded
2015

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