Entry-Level Optician
About the job
- You have initial experience in customer consultation, ideally in retail, such as sales or a similar service-oriented activity.
- You create a trusting atmosphere through your empathetic and open demeanor, in which customers feel comfortable and well cared for.
- You are interested in fashion and current trends and are happy to bring your confident sense for them into the consultation.
- You work independently, while also valuing collaboration in a close-knit team and gladly taking on responsibility.
- In customer consultations, combine empathy with new professional knowledge and guide customers step by step toward the perfect pair of glasses in a friendly, approachable, and competent manner.
- Support customers in individually choosing suitable spectacle lenses, advise them on the fashionable selection of modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
- Use modern technology to bring precision to the consultation process and help make every visual experience perfect.
- Keep organizational activities in view and shape a consultation process that delights customers.
About the company
Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Hamburg, Germany
Founded
1972
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Simplify's Take
What believers are saying
- A store opening adds management work: Fielmann advertised Roth branch and technical operations manager roles in October 2026.
- German hiring accelerated: Fielmann's optician and audiologist hires doubled year over year through June 2026.
- German benefits include extra pay: Fielmann lists a 13th-month salary and EUR 1,080 annual staff-and-family product allowance.
What critics are saying
- Germany concentrates sales exposure: Fielmann's August 2026 growth outlook fell to 2%-5%; Germany accounts for 60% of sales.
- US earnings weakened during investment: Fielmann's adjusted EBITDA margin fell from 14.9% to 12.5% through June 2026.
- Finance teams faced restructuring: Fielmann recorded finance-division severance costs through June 2026.
What makes Fielmann unique
- Training has a dedicated home: over 7,000 opticians and acousticians attend Fielmann's Ploen Castle academy annually.
- Insurance glasses gained more choice: Fielmann replaced eight standard frames with 90 free styles in 1981.
- Retail connects with online shopping: Fielmann's Hamburg flagship combines digital technology and exclusive brands across 1,400 square meters.
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