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EPOS

Unifies SaaS, payments, financing for SMEs

Growth Product Manager

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia$5.5k - $6.5kIn-person

About the Job

Requirements

  • At least 5 years in product, growth, data, or Revenue Operations roles in B2B software-as-a-service or a related field.
  • A track record of leading an end-to-end project that delivered commercial results, such as pipeline, revenue, conversion, or cost savings, from a product or data perspective.
  • Working knowledge of Python sufficient to prototype, read, and review data pipeline code and direct engineers on it without needing to build and operate everything independently.
  • Experience with data enrichment, entity resolution, and record matching, including fuzzy matching, merge rules, and survivorship logic, on messy business data.
  • Experience running A/B tests and analysing results using a data-driven approach.
  • Experience with customer relationship management and marketing automation, such as HubSpot or similar, and with funnel and attribution analytics.
  • Ability to work independently and with senior stakeholders across Product, Marketing, Sales, and Engineering.
  • Understanding of Southeast Asian small and medium-sized enterprise markets.
  • Fluency in English and Mandarin.

Responsibilities

  • Own the lead data pipeline and its overall strategy, including sourcing, collection, cleaning, enrichment, matching, and deduplication across sources and against existing customer relationship management records.
  • Drive cross-functional collaboration with Engineering, Marketing, Sales, and Product to deliver, run, and improve the pipeline.
  • Set data quality standards and monitoring, including match rules, refresh cadence, and coverage and accuracy metrics.
  • Deliver clean, prioritised leads into HubSpot and the internal sales customer relationship management system, with clear lead and deal attribution.
  • Work with Legal and Compliance to keep data sourcing within applicable data protection laws in each market, such as PDPA, and platform terms.
  • Use enriched lead data to set up and drive AI-led engagement campaigns, including chatbots and other AI-driven outreach, with audience segments, message sequences, triggers, timing, and handoff to Sales.
  • Identify and prioritise opportunities where AI can help Marketing and Sales teams work faster or convert better, and work with engineers to incorporate these into the teams’ daily workflows.
  • Support localisation across Southeast Asian markets, including language, tone, and channel.
  • Support A/B tests and analyse results, including reply rate, qualification rate, conversion to meeting, and deal conversion, to improve campaign performance.

Desired Qualifications

  • Bahasa Melayu and/or Bahasa Indonesia.
  • TypeScript, Go (Golang), and SQL.
  • Experience with AI chatbots or conversational AI, such as WhatsApp sales or support bots, chatbot evaluation, or conversation quality measurement.
  • Experience with LLM tooling or agentic automation in a commercial setting.
  • Prior experience in food and beverage, retail, point-of-sale, or small and medium-sized enterprise-focused software-as-a-service.
  • Familiarity with WhatsApp Business API, mobile attribution, or Google Analytics 4.

About the Company

EPOS

Unifies SaaS, payments, financing for SMEs

EPOS acts as an all-in-one digitalisation partner for small and medium-sized enterprises. Its flagship EPOS360 product unifies software as a service (SaaS), payments, and financing in one ecosystem, giving SMEs access to AI-powered tools that help them run operations smarter and scale faster. The platform works by integrating disparate business apps, payment processing, and financing options into a single seamless system, enabling automation, data-driven decisions, and easier cash flow management. What sets EPOS apart is its end-to-end approach: instead of piecemeal solutions from different vendors, it provides a unified platform designed specifically for SMEs to digitally transform with confidence. The company’s goal is to turn everyday operational complexity into growth opportunities, helping businesses digitize and expand with practical, integrated tools.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore
Founded
2012

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