Senior Technician - Engineering

SENIOR TECHNICIAN

Mandarin Oriental, Kuala Lumpur is looking for a Senior Technician to join our Engineering team. 
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  
Mandarin Oriental, Kuala Lumpur offers guests the luxury of a superb spa and leisure facilities in the city centre. Mandarin Oriental, Kuala Lumpur is set between the flowering gardens of the KLCC Park and the dramatic heights of the Petronas Twin Towers where it offers impressive views. The hotel offers luxurious rooms and suites which allows guests to enjoy spectacular views of the city, it offers 640 rooms, suites and executive apartments, eight innovative outlets which showcases an array of cuisines, an infinity pool overlooking the spectacular city skyline.

About the job

Based at the Mandarin Oriental Kuala Lumpur / within the Engineering Department in Kuala Lumpur, the Senior Technician is responsible to keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. The Senior Technician reports to the Director of Engineering / Chief Engineer / Assistant Chief Engineer /Duty Engineer.

As Senior Technician, you will be responsible for the following duties: 

•    Conduct periodic checks on execution of policies and procedures, with reports to the Duty engineer and/or Maintenance Engineer and/or Assistant Chief Engineer.
•    Maintain and repair hotel facilities, equipment, and assets with minimal downtime, following safety regulations and energy management plans.
•    Monitor and control repair, maintenance, and operational expenses while minimizing wastage.
•    Liaise closely with other departments, attend daily briefings, and ensure staff awareness of hotel policies.
•    Complete work orders promptly, prepare daily reports, and follow up on tasks to ensure effectiveness.
•    Conduct inspections, supervise careful handling of furniture, tools, and materials, and enforce proper usage standards.
•    To ensure all logbooks, record sheets and relevant records are correctly completed and kept up to date prior to finishing shift.
•    To ensure the Hotel’s fire, health and safety procedures are adhered to. 
•    To perform any other duties and responsibilities as assigned, whether verbally or in writing, by the Duty Engineer, Maintenance Engineer, or Assistant Chief Engineer.

As Senior Technician, we expect from you:

•    Technical/Vocational Diploma in Mechanical, Electrical, or Building Services Engineering.
•    HVAC Certification or equivalent trade license.
•    Additional safety certifications (e.g., OSHA, fire safety)
•    Minimum 2–5 years of hotel engineering or maintenance experience.
•    Strong troubleshooting skills across mechanical, electrical, and plumbing systems.
•    Ability to perform preventive maintenance and reduce downtime.

Our commitment to you 

•    Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 
•    MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
•    Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
•    EPF (Employees Provident Fund) contributions (higher than the norm)
•    SOCSO (Social Security Organisation) & EIS (Employment Insurance System)
•    Public holiday entitlement based on Malaysian calendar 
•    Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?