Full-Time

IT Infrastructure Associate

Updated on 9/4/2026

Hankook Tire America

Hankook Tire America

501-1,000 employees

Global tire manufacturer delivering high-tech tires

No salary listed

Nashville, TN, USA

In Person

In-person Monday through Friday at the North American Headquarters in downtown Nashville.

Bachelor's

Category
IT Operations (1)
Required Skills
ERP
Network Monitoring
Microsoft Windows
Computer Networking
SAP Products
Linux/Unix

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Requirements
  • Basic understanding of computer hardware, software, networking, and infrastructure concepts.
  • Ability to install, configure, and troubleshoot personal computers and other IT equipment.
  • Strong interpersonal and customer service skills.
  • Problem-solving and troubleshooting skills.
  • Ability to diagnose technical issues and communicate solutions clearly to end users.
  • Strong communication and organizational skills.
  • Ability to prioritize multiple requests and manage time effectively.
  • Ability to work effectively as part of a team and independently while knowing when to seek assistance or escalate issues.
  • Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field is preferred; equivalent education or relevant IT experience may be considered.
  • 0–3 years of experience in IT, including technical support, network operations, infrastructure, or related areas.
  • Basic knowledge of networking concepts.
  • Experience with or familiarity with Windows operating systems and server environments.
  • Familiarity with Linux operating systems and server environments.
  • Familiarity with Microsoft 365 and related applications.
  • Familiarity with virtualization concepts and technologies.
  • Strong customer service mindset with a desire to help colleagues and stakeholders resolve technical issues.
  • Knowledge of SAP or other enterprise resource planning systems is a plus.
  • Bilingual English/Korean capability is a plus.
Responsibilities
  • Troubleshoot and resolve hardware, software, network, and telecommunications issues in a timely manner.
  • Provide technical support to employees for computers, network connectivity, software applications, and telecommunications systems.
  • Monitor network traffic and infrastructure performance and escalate issues as appropriate.
  • Support and maintain Windows and Linux server environments.
  • Assist with the administration and support of Microsoft 365 applications and services.
  • Support Voice over Internet Protocol and other telecommunications systems.
  • Assist with the installation, configuration, maintenance, and troubleshooting of IT hardware, software, and network equipment.
  • Assist with monitoring and maintaining network infrastructure, including local area network and wide area network connectivity.
  • Support virtualization technologies and related infrastructure.
  • Assist with IT infrastructure projects, including implementation, testing, documentation, and ongoing support.
  • Maintain accurate records of IT equipment, systems, configurations, and support activities.
  • Order and coordinate IT equipment and supplies as needed.
  • Collaborate with internal departments, vendors, and external support partners to resolve issues and support IT initiatives.
  • Identify opportunities to improve IT processes, systems, and the employee technology experience.
  • Stay current with emerging technologies, IT best practices, and relevant security practices.
  • Perform other duties and responsibilities as assigned by management.
Desired Qualifications
  • Familiarity with Voice over Internet Protocol or telecommunications systems.
  • Knowledge of SAP or other enterprise resource planning systems.
  • Bilingual English/Korean capability.

Hankook Tire America designs and manufactures tires for a wide range of vehicles, producing about 120 million tires per year and selling them in 160 countries with over 20,000 employees. Its tires aim to provide a safe, dynamic driving experience through premium brands and advanced engineering, distributed globally to automotive customers and consumers. It differentiates itself with a long history since 1941, global reach, premium branding, engineering leadership, and ESG management that emphasizes responsible practices. Its goal is to lead the future of driving as a global tire innovator by strengthening premium brands and high-tech capabilities while expanding safe, high-performance tires worldwide.

Company Size

501-1,000

Company Stage

IPO

Headquarters

Seoul, South Korea

Founded

1941

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Simplify Jobs

Simplify's Take

What believers are saying

  • Second-quarter 2026 revenue hit $3.78 billion, with operating profit up 58.1%.
  • EV fitments reached 31.8% of PCLT OE sales, strengthening premium mix.
  • Radical's 2027 Ventus R54 rollout extends Hankook's motorsport credibility into customer racing.

What critics are saying

  • Clarksville execution slips delay TBR ramp and strand $1.6 billion expansion economics.
  • Any North American quality recall would damage OEM trust and fleet adoption immediately.
  • Michelin, Bridgestone, and Goodyear can outspend Hankook on dealer incentives and replacement share.

What makes Hankook Tire America unique

  • Clarksville, Tennessee now targets 11 million U.S. tires annually, shrinking dealer lead times.
  • Hankook supplies Formula E, WRC, and Radical, proving performance under extreme conditions.
  • OE wins on Porsche, Audi, Lucid, Ford, and GMC deepen automaker integration.

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Benefits

Health Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Employee Discounts

Company News

Tyre Trends
Sep 2nd, 2026
Hankook Tire secures six Red Dot design accolades, including two Best of the Best honours.

Hankook Tire secures six Red Dot design accolades, including two Best of the Best honours. * By TT News * September 02, 2026 Hankook Tire emerged as a standout performer at the Red Dot Award 2026, securing six accolades in the Design Concept category. The South Korean manufacturer captured two Best of the Best honours alongside four Winner titles, underscoring its prowess in forward-thinking mobility design. This competition, recognised among the three premier design awards globally, evaluates concepts based on innovative potential at the prototype stage. Among the top honours, the i-Flex Gen 2 received a Best of the Best award for its evolution as a next-generation airless tyre tailored for electric and autonomous vehicles. Building upon research initiated in 2015, this concept introduces a groundbreaking circumferential spoke structure that elevates visual design while reducing noise and enhancing stability. The second Best of the Best winner, Medi Buddy, emerged from collaboration with the Korea Institute of Design Promotion, integrating autonomous driving and AI into a smart intravenous system to alleviate anxiety for young patients. The four Winner awards recognised the Bladder Upcycling Series, Concept S targeting 100 percent sustainable materials by 2050, the omnidirectional WheelBot2 and Bloom, an intelligent urban canopy. The full collection is slated for display at a special exhibition in Singapore. Hankook Tire, which in 2015 became the first Korean company to receive the Red Dot Luminary honour, later secured the iF Gold Award and an IDEA Bronze, completing a sweep of the top three design accolades. Through continuous innovation and focus on sustainable mobility, the company continues solidifying its reputation as an industry leader committed to redefining transportation's future. The achievement reaffirms the company's global competitiveness, driven by commitment to sustainability and future-ready technologies.

Tire Technology International
Aug 27th, 2026
Hankook Ventus R54 to equip Radical race cars from 2027.

Hankook Ventus R54 to equip Radical race cars from 2027. By Zahra Awan 27th August 2026 2 Mins Read Radical Motorsport will introduce the latest Hankook Ventus R54 across its global racing network from January 2027, bringing competitors a lighter, higher-performing tire developed exclusively for Radical competition. It arrives as Radical prepares to mark its 30th anniversary in 2027. Developed for the SR3 and SR10, the tire delivers gains in dry grip, degradation and performance throughout its life, as well as achieving a 4kg weight reduction per set. Engineered through an extensive development and track-testing program, the R54 replaces the outgoing Ventus C52 and is the latest product to come out of Radical's technical partnership with Hankook. According to the companies, an optimized compound and advanced casing construction have enabled those improvements without compromising the durability and consistency of the outgoing tire. The R54 has been engineered around the characteristics of Radical race cars and the demands of competition worldwide, combining Radical's engineering and racing expertise with Hankook's experience in high-performance tire design, construction and compound technology. James Scott, head of global technical support and aftersales at Radical Motorsport, said, "Engineered exclusively for Radical competition, the R54 represents a significant step forward, both in our partnership with Hankook and in our commitment to continually developing what we deliver to Radical racers globally. Designed around the specific demands of our cars and competition, it delivers gains in grip, consistency and degradation throughout the life of the tire, while retaining the durability our racers expect. We are proud to continue working alongside Hankook; its team's expertise is world leading, and we look forward to building on that collaboration as we continue to develop." Byongmo Yoon, motorsports marketing manager at Hankook, commented, "It is significant for us to support Radical Motorsport with the new Ventus R54, using our dedicated tire technology to maximize the performance potential of its race cars. We look forward to seeing the technical expertise of both teams come together to deliver an even stronger driving experience on track."

Work Truck Online
Aug 25th, 2026
Hankook's growth & manufacturing expansion in Tennessee.

Hankook's growth & manufacturing expansion in Tennessee. Hankook Tire is significantly expanding its manufacturing presence in Clarksville, Tennessee. In this video, Rob Williams, President of Hankook Tire North America, discusses how the operation has grown since opening in 2017 and what the expansion means for dealers, fleets, employees, and the local community. August 25, 2026 * Hankook Tire is expanding its manufacturing operations in Clarksville, Tennessee, enhancing its production capabilities. * Rob Williams, President of Hankook Tire North America, highlights the plant's growth since its opening in 2017. * The expansion is set to benefit dealers, fleets, employees, and the local community. *Summarized by AI Hankook Tire's manufacturing operation in Clarksville, Tennessee, is undergoing a major expansion that will dramatically increase the company's U.S. tire production capacity. Hankook opened the Clarksville manufacturing facility in 2017 with approximately 900 employees. Today, the site employs nearly 2,300 team members, with additional passenger and light truck tire (PLT) and truck and bus radial tire (TBR) production capacity being added. In this video, Rob Williams, president of Hankook Tire North America, discusses the company's growth in Tennessee, increased domestic production, workforce expansion, community investment, and the benefits of producing tires closer to U.S. dealers and fleets. The plant's production growth includes: * Approximately 5 million passenger and light truck tires from the initial phase * An additional 5 million passenger and light truck tires * An additional 1 million truck and bus radial tires * More than 11 million units of projected domestic production One of the most significant developments is Hankook's expansion into TBR tire manufacturing in Tennessee. The expansion broadens the plant beyond its passenger and light truck tire production and gives Hankook additional U.S.-based manufacturing capabilities for the commercial vehicle market. For dealers and fleets, Hankook sees an important advantage in producing tires domestically. The company describes its strategy as "local-to- local," manufacturing products in the United States so they can reach U.S. dealers and fleets more quickly. Hankook has also added resources to support employees and their families, including: * An on-site medical clinic * Support for a daycare located nearby * A full-time on-site cafeteria * Community engagement and activation programs Williams describes the effort as building something special in Clarksville and Montgomery County. The video also touches on Hankook receiving the International Diamond Supplier Award, which Williams credits to the company's product quality, innovation, and employees.

Radical Motorsport
Aug 24th, 2026
Radical Motorsport and Hankook introduce new Ventus R54 tyre.

Radical Motorsport and Hankook introduce new Ventus R54 tyre. Developed exclusively for Radical competition, the new Hankook Ventus R54 brings performance benefits and weight saving, ahead of its global rollout in January 2027. Radical Motorsport 24 Aug 2026 Radical Motorsport will introduce the new Hankook Ventus R54 across its global racing network from January 2027, giving competitors a lighter, higher-performing tyre developed exclusively for Radical competition - a focus reflected in the R54 name, with the 'R' standing for Radical. Developed for the SR3 and SR10, the new tyre delivers gains in dry grip, degradation and performance throughout its life, alongside a 4kg weight reduction per set. The result of an extensive development and track-testing programme, the R54 replaces the outgoing Ventus C52 and is the latest product of Radical's technical partnership with Hankook, a global leader in tyre technology. An optimised compound and advanced casing construction have enabled those improvements without compromising the durability and consistency of the outgoing tyre. The R54 has been engineered around the characteristics of Radical race cars and the demands of competition worldwide, combining Radical's engineering and racing expertise with Hankook's experience in high-performance tyre design, construction and compound technology. Radical's partnership with Hankook began in 2018 and has developed into a long-term technical collaboration supporting racers across its global competition network. Working with industry-leading partners such as Hankook enables Radical to draw on expertise from beyond its own organisation, while developing products around the specific requirements of its cars and customers. Radical will mark its 30th anniversary in 2027, with continuous evolution of the customer racing experience remaining central to the company since its foundation. With no external technical rulebook dictating development, Radical is able to refine the package around the needs of its cars and racers. The R54 is the latest example of that approach, delivering a tangible performance benefit across the global Radical racing network. The Hankook Ventus R54 will be available to Radical competitors worldwide from January 2027.

Autosphere
Aug 19th, 2026
Hankook Tire reports record revenue driven by EV.

Hankook Tire reports record revenue driven by EV. 19 August 2026 Autosphere " Tires " Hankook Tire reports record revenue driven by EV. Core tire business revenue rose 11.8% year-over-year to $1.87 billion USD, generating an operating margin of 17.2%. Hankook Tire & Technology has announced its global consolidated financial results for the second quarter of 2026, reporting record quarterly revenue of $3.78 billion USD and an operating profit of $390.7 million USD - a 58.1% year-over-year increase. Core tire business revenue rose 11.8% year-over-year to $1.87 billion USD, generating an operating margin of 17.2%. Meanwhile, thermal management subsidiary Hanon Systems contributed $1.91 billion USD in second-quarter sales and returned to net profitability. Key Portfolio Performance Indicators: * 18-Inch+ Fitments: Accounted for 49.5% of total passenger car and light truck (PCLT) tire sales. * EV Fitments (iON Lineup): Represented 31.8% of total PCLT Original Equipment (OE) sales. * New OE Contracts: Secured premium factory fitment contracts for the Porsche 911 Carrera, Audi Q7 and Q9 SUVs, and the All-New INFINITI QX65. Hankook attributed its quarterly revenue performance to sustained demand for high-value-added products, leveraging data and engineering derived from its role as exclusive tire supplier to the FIA Formula E World Championship and the WRC. For Canadian tire distributors, commercial fleet operators, and retail dealers, Hankook's ongoing capacity expansion at its Tennessee production facility reinforces supply chain reliability for high-demand North American replacement fitments.