Process Manager
T-Systems ICT India
Process Manager
T-Systems ICT India
Enterprise IT services, cloud and security
p 3 years experience in IT Release and Deployment Management Advanced knowledge of ITIL 4 especially Release Management Deployment Management and Change Enablement Hands on experience with server patching practices tools and schedules in enterprise environments lean 6 sigma knowledge certification is not a must 3 years of hands on experience with ServiceNow particularly in Release Management Change and related modules Strong analytical and problem solving skills Understanding process design principles Ability to assess risk and impact across complex IT landscapes Good communication and interpersonal skills with experience facilitating cross functional discussions Ability to document policies processes and procedures clearly and effectively Cross process knowledge to related processes CHM SACM RFF Motivation to create new Teamwork Fluent English knowledge German is advantage Key Responsibilities Design and Own the Relase and Deployment Process Service
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Enterprise IT services, cloud and security
T-Systems ICT India provides IT services as the Deutsche Telekom IT arm, helping European and global enterprises with digital transformation. Its offerings include cloud infrastructure management, cybersecurity, and outsourced IT services, delivered through partnerships with cloud providers (Microsoft, AWS, Google) and a focus on sovereign cloud solutions that keep data within Europe. The company operates as a multi-cloud service provider with in-house data centers and specialist collaborations (e.g., NVIDIA) to build an industrial AI cloud in Europe. Differences from competitors come from its emphasis on European data sovereignty, a long track record with industrial clients, and integrated telecom-IT heritage that blends networking with IT operations. Its goal is to safeguard Europe’s digital future by delivering trusted, compliant cloud and AI capabilities that offer a European alternative to US-based hyperscalers.
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