Manager – Venue Medical Operations

LA28 does not provide relocation assistance for any positions.

If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Role Purpose

You will make sure athletes, spectators and the Games workforce receive safe, dependable medical care at LA28 Olympic and Paralympic Games venues. Working with Event Venue Management, local emergency medical services and hospital partners, you will turn strategic medical plans into practical venue operations, from medical stations and supplies to emergency response. In the years leading up to the Games, you will establish these operations from the ground up, then lead them through test events and Games time with integrity and sound judgment.

Key Responsibilities

Venue Medical Operations & Coordination

• Coordinate operational planning, venue readiness, and day-to-day delivery of venue-based medical services across designated competition and non-competition sites.

• Act as a primary operational liaison for Event Venue Management (EVM), supporting the integration of International Federation (IF) technical guidelines and NOC/NPC medical delegation requirements.

Operational Planning & Readiness

• Translate strategic medical plans into venue-specific operational plans, run sheets, spatial layouts, and operational timelines.

• Determine and verify venue operational requirements, including medical equipment, consumables, pharmaceuticals, and designated medical station infrastructure.

• Support the delivery of training modules, briefings, and onboarding for venue medical staff, volunteers, and contractor personnel covering emergency response and sport-specific standards.

• Implement and monitor venue public health, sanitation, and hygiene standards.

Medical Service Delivery & Daily Operations

• Facilitate daily operations of venue medical services, including athlete medical rooms, spectator first aid stations, workforce care, and field-of-play (FOP) response teams.

• Supervise inventory control, pharmacy storage/tracking, supply replenishment, and on-venue medical transport logistics.

• Provide direct venue operational support during test events and Games time.

Emergency Preparedness & Response

• Coordinate on-venue emergency medical response procedures in direct partnership with local EMS, designated hospital liaisons, and venue public safety stakeholders.

• Assist in drafting venue-specific medical incident and emergency action plans (EAPs), participating in operational readiness exercises, tabletop simulations, and test events.

• Execute medical environmental monitoring protocols (e.g., heat mitigation, extreme weather, air quality).

Stakeholder & Partner Collaboration

• Maintain day-to-day working relationships with local hospital networks, EMS providers, transport services, and designated medical contractors.

• Coordinate with municipal public health and safety personnel on venue reporting and surveillance protocols.

Compliance & Documentation

• Ensure operational compliance with IOC/IPC medical codes, IF regulations, and federal/state healthcare standards.

• Draft, update, and distribute venue medical guides, standard operating procedures (SOPs), run-of-show documents, and incident reporting forms

Cross-Functional Integration

• Collaborate with internal LA28 functional areas (Event Venue Management, Event Venue Services, Venue Infrastructure, Security, Logistics and Technology) to integrate medical space and service needs.

• Support the field implementation and end-user adoption of the Games Electronic Medical Record (EMR) system across assigned venues.

Resource & Workforce Administration

• Track venue operational budgets, resource utilization, and inventory burn rates.
• Assist with venue-specific workforce scheduling, check-in, orientation, and deployment tracking for paid and volunteer medical personnel

Required Competencies

• 4–6+ years of experience in healthcare operations, emergency medical planning, clinical services management, or venue-based event operations (preferably within sports or live event environments).

• Proven operational experience coordinating medical services for multi-day, large-scale events; prior major multi-sport or championship event experience is an asset.

• Familiarity with Southern California healthcare networks, EMS jurisdictions, and disaster preparedness frameworks is desirable.

• Demonstrated operational problem-solving, team coordination, and detail-oriented project management skills.

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and familiarity with clinical tracking or EMR systems.

Physical Requirements & Working Conditions

• Expectation to be based in LA28 offices/venues in Los Angeles 

• Ability to walk, stand, and traverse indoor/outdoor venue footprints for extended periods during site visits, test events, and Games operations.

Expectations & Competencies

• Operational Execution: Highly organized with a hands-on approach to logistical execution, schedule adherence, and venue preparedness. 
  Calm Under Pressure: Ability to make sound operational decisions, prioritize emergent needs, and resolve issues dynamically in fast-paced, high-visibility event settings. 
  Collaborative Teamwork: Strong interpersonal skills with the ability to bridge communication between clinical professionals, non-clinical event staff, and external agencies. 
  Attention to Detail: Meticulous oversight of clinical inventories, operational paperwork, and regulatory compliance. 
  Proactivity & Initiative: Self-starter able to execute independently against established plans and recognize when to escalate critical risks to senior leadership

Valued Experience

•       Major multi-sport or championship event experience.
•       Experience in sports or live event environments.
•       Familiarity with Southern California healthcare networks, EMS jurisdictions, and disaster preparedness frameworks.
•       Master's degree in sports medicine or a related field; or 5 years of equivalent experience in sports medicine, preferred.

What We Offer

•        Ownership of venue medical care as the Summer Games return to the U.S.
•        Close work with EMS, hospital, and public health partners across Los Angeles.
•        Hands-on leadership through test events and Games-time venue operations.
•        A team guided by optimism, integrity, excellence, inclusion, co-creation, and boldness.

What This Role Means for the Games

Every athlete and fan at your venues relies on medical care that works in the background, and your planning and leadership will help LA28 deliver safe, inclusive Games and leave a lasting legacy of preparedness in Los Angeles.

Physical Requirements & Working Conditions

•        Available to work onsite in our Downtown Los Angeles-based office.
•        The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
•        The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
•        Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
•        Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.
•        Expectation to be based in LA28 offices/venues in Los Angeles.
•        Ability to walk, stand, and traverse indoor/outdoor venue footprints for extended periods during site visits, test events, and Games operations.

Compensation

The annual base salary range for this position is $88,000 - $115,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

Accommodation

LA28 is committed to providing an inclusive and accessible recruitment process. If you require an accommodation at any stage, please let us know and we will work with you to meet your needs.

Equal Opportunity

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.