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Genpact

Global professional services for data-driven operations

Tech Lead Application Development Microsoft N

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedHybrid

About the Job

Requirements

  • 10–15 years of experience in D365 Supply Chain Management functional consulting.
  • Strong hands-on experience with Advanced Warehouse Management.
  • Experience with end-to-end D365 implementations.
  • Strong business communication and documentation skills.
  • Bachelor’s degree in Engineering, Supply Chain, or a related field is preferred.
  • Required language: English at Intermediate (B1) proficiency.
  • Required skills include Agile methodology, client relations, collaboration tools, design thinking, executive presence, inclusion, Microsoft applications, Microsoft Dynamics AX, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 ERP, Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 for Finance and Operations, Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Project Operations, Microsoft Dynamics 365 Sales, people leadership, personal effectiveness, risk management, storytelling, and Supply Chain Management.

Responsibilities

  • Lead implementation of D365 Supply Chain Management modules.
  • Design and configure Advanced Warehouse Management solutions.
  • Gather requirements, map processes, and perform fit-gap analysis.
  • Prepare functional design documents.
  • Configure inbound, outbound, picking, packing, wave, and load management processes.
  • Design warehouse location profiles, work templates, and mobile device processes.
  • Support inventory, logistics, and transportation workflows.
  • Lead implementation of D365 Manufacturing modules.
  • Configure and support discrete, process, or lean manufacturing.
  • Handle bills of materials, routes, production orders, and shop-floor processes.
  • Coordinate user acceptance testing activities and business sign-offs.
  • Support data migration, cutover, and go-live.
  • Provide post-go-live functional support and stabilization.
  • Conduct client workshops and end-user training.
  • Act as the functional subject matter expert for warehouse and supply chain management processes.
  • Identify improvement opportunities and best practices.

Desired Qualifications

  • Experience with large distribution centers or retail warehouse setups.
  • Exposure to third-party warehouse management systems and logistics integrations.
  • Microsoft D365 Supply Chain Management certification.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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