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Macy's

Retail fashion and home goods retailer

Executive Development Program - Store Management

Retail Store ManagementConfirmed live in the last 24 hours
Full-timePittsburgh, PA, USA

About the Job

Requirements

  • Candidates with a bachelor's degree are encouraged to apply; a minimum 3.0 GPA is required.
  • Ability to inspire, coach, and develop a team of colleagues to deliver results and grow in their roles.
  • Ability to deliver customer-focused service and create experiences that build loyalty.
  • Strong interpersonal, verbal, and written communication skills for engaging associates, customers, and business partners.
  • Ability to identify issues, make sound decisions, and drive performance through others.
  • Ability to adapt to a fast-paced environment and changing circumstances.
  • Ability to manage multiple priorities, deadlines, and details while maintaining a big-picture focus.
  • Ability to take ownership, seek growth opportunities, and contribute to the success of the store and team.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
  • Ability to meet physical requirements including heavy lifting, continuous movement, remaining stationary for at least two consecutive hours, reaching with arms and hands, lifting at least 30 pounds, stooping, kneeling, crouching, climbing ladders, and potentially reaching above eye level.
  • Requires close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Build foundational skills in customer service, team leadership, and sales to increase customer loyalty, create shopping experiences, and develop colleagues.
  • Coach and develop a team of 10–20 associates and foster a customer-focused environment.
  • Drive sales and profit by hiring and developing talent, managing daily store operations, and empowering the team to deliver on the service promise.
  • Analyze business trends and partner with the team to make decisions that drive sales growth.
  • Learn store operations from receiving product through ensuring products are floor-ready.
  • Build skills in store operations and merchandising while strengthening leadership capabilities.
  • Lead merchandise movement, setup, and visual execution for the store.
  • Partner in planning and executing merchandising initiatives that drive business performance.
  • Exceed sales goals by developing and executing strategies and identifying growth opportunities.
  • Ensure accurate promotional execution, including visual signage, key item placement, and seasonal fashion trend statements.
  • Gain experience with human resources and talent management functions, including interviewing, hiring, staffing, and scheduling, to support store operations.
  • Continue developing customer service, operations, and leadership expertise in preparation for a leadership role.
  • Lead activities and colleagues supporting At Your Service and store processes critical to operational success.
  • Manage store administrative functions, including budgets and cash office operations.
  • Foster acceptance and respect and strengthen relationships and authentic connections with colleagues, customers, and communities.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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