Service Client Relationship Account Manager

TNS to tackle cross-channel fraud and Customer Trust in two sessions at CFCA Fall Educational 2026. Communications, Brand Trust, Call Authentication, Fraud, Spoof Protection From Turning Spoof Protection Into a Customer Trust Strategy to Breaking Down Information-Sharing Silos, TNS Speakers Show How Collaboration Strengthens Trust Across the Communications Ecosystem Communications fraud rarely stays in one lane. Bad actors move across voice, messaging, email, applications and social media - spoofing financial institutions' phone numbers to impersonate them and defraud customers, and exploiting the fact that the intelligence needed to stop them is often scattered across platforms, companies, industries, countries and continents. The result is a widening trust gap where consumers have grown wary of even legitimate outreach from the businesses they rely on. That erosion of trust has consequences beyond the initial fraud attempt as customers may ignore legitimate fraud alerts, account-security notifications, payment reminders, and other time-sensitive communications. To help the industry confront these growing and increasingly interconnected threats, Transaction Network Services (TNS), a global leader in trusted communications, will participate in two sessions at the CFCA Fall Educational 2026, September 29 - October 1, in Minneapolis, Minn., an event focused on fraud affecting businesses and consumers in telecoms and banking. Together, the sessions will show how real-world deployment and stronger cross-industry collaboration can help restore trust across every channel of communications. In the panel "Breaking the Silos: Share More. Know More. Stop More.," on Tuesday, September 29 at 9:30 - 10:15 a.m. CT, TNS's Allyson Blevins, Head of Regulatory & Industry Relations, joins fellow industry leaders to discuss how stronger information sharing across companies, channels and borders can close the gaps fraudsters exploit and help protect legitimate communications across the ecosystem. In the session, "How a Major Regional Bank Turned Spoof Protection Into a Customer Trust Strategy," slated for Tuesday, September 29 at 3:30 - 4:00 p.m. CT, TNS Director Andrew Geisen will share a real-world deployment of Spoof Protection at a regional bank, which will include the use case, the measurable outcomes and the lessons learned. The session will show how verifying authentic calls, defending brand identity and safeguarding call reputation can restore consumer confidence in the voice channel and deliver the payoff of higher answer rates. "Fraud doesn't respect the lines we draw between departments, companies or industries, and our response can't either," said Michael O'Brien, Executive Vice President, Product Management, Communications Market at TNS. "For example, when a business's own number gets spoofed, the damage doesn't stop at the scam. It can get flagged as spam, blocked by analytics providers, and legitimate calls start going unanswered. That turns a fraud incident into a customer engagement crisis, and the way to stop it is to close the gaps in how we share information across companies and industries alike. That's what we're focused on at TNS: helping stop spoofing before it starts and closing those gaps, so legitimate communications get the trust they deserve." As a leading provider of mission-critical communications and fraud-prevention solutions, TNS helps financial institutions rethink how they secure every customer interaction, combining caller authentication and phone number reputation intelligence to stop fraud with branded calling technology that makes legitimate calls more recognizable.

TNS and UCP partner to expand US unattended payment capabilities. 2 hours ago TNS and UCP collaboration expands access to unattended payment expertise across North America RESTON, VA, September 15, 2026 - Transaction Network Services (TNS) has entered into a partnership agreement with Unattended Card Payments (UCP), which specializes in EMV-compliant hardware and payment solutions for attended and unattended card payment terminals across North America. The agreement represents an important step in TNS's go-to-market strategy, expanding its partner ecosystem and creating new opportunities across the unattended payments market. Through the collaboration, UCP customers will gain access to TNS's Payment Orchestration platform, deep unattended payments expertise, broad terminal certifications and proven ability to support complex customer environments. "UCP has built a strong ecosystem across attended and unattended payments, with a clear focus on helping customers address complex payment requirements," said Matt Loos, Head of Partnerships and Business Development, TNS Payments Market. "This agreement extends UCP's existing offering with proven unattended payments capabilities, extensive device enablement and flexible integration options to its customers. Together, TNS and UCP can help customers solve complex payment challenges while creating growth opportunities for both organizations." Through the agreement, UCP can provide its customers with enhanced service and support, alongside access to TNS's unattended payment orchestration capabilities for parking, EV charging, ticketing, vending, car washes and laundromats as well as a wide range of other unattended use cases. By combining certified payment technology with flexible deployment and integration capabilities, TNS helps organizations meet rigorous business requirements, maximize uptime, reduce vendor complexity and manage payments securely across self-service networks. "Collaborating with TNS represents an important step in strengthening our payments ecosystem," said Rob Chilcoat, President, UCP. "UCP is committed to working with partners who share our dedication to delivering the high standards and specialist capabilities our customers expect. This partnership creates a strong foundation for a long-term relationship, and we see great potential for the opportunities it unlocks for both organizations as we continue to grow together." TNS is a global leader in providing modern and secure payment and network solutions. As a leading provider of Infrastructure-as-a-Service (IaaS) solutions with more than 30 years of experience, TNS delivers managed service solutions to more than 2,800 organizations in over 50 countries. TNS's comprehensive portfolio spans unattended and in-store payment terminals, online payment solutions, secure global network connectivity and seamless payment processing through its cloud native payment orchestration platform. Through its industry-leading managed services, TNS helps organizations reduce the complexity of fragmented payments and connectivity through a single trusted partner. UCP is headquartered in Las Vegas, Nevada and specializes in EMV and PCI-compliant hardware and payment gateway solutions for attended and unattended payment acceptance use cases across North America. Founded in 2013 as a sister company to Hemisphere West Europe, UCP draws on a combined 35 years of experience supporting unattended transactional kiosk deployments and addressing the unique challenges of this marketplace, both before and after devices reach the field. The company's PCI P2PE and PCI-PIN certified Key Injection Facility ensures accurate, compliant application and key loading, along with documented and compliant hardware deployment standards. That same commitment to getting it right carries through to UCP's customer support, with a responsive team guiding clients from initial solution selection through post-deployment troubleshooting and ongoing service. UCP delivers informed recommendations backed by deep industry expertise. For more information, visit www.ucp-inc.com.

Beyond legacy networks: TNS helps CSPs build a more reliable, efficient All-IP future. Communications, Digital Transformation, TDM, Telecom TNS to showcase network transformation solutions at CCA 2026 and SIPNOC 2026 As legacy TDM and PSTN infrastructure gives way to all-IP networks, one of the biggest questions facing Communications Service Providers (CSPs) is how calls will continue to route reliably through that transition. CSPs must retire aging TDM switching equipment and softswitches - systems that are increasingly costly to maintain, difficult to staff and vulnerable to security risks - without disrupting the call connectivity their customers and communities depend on. These are critical challenges that Transaction Network Services (TNS), a leading provider of telecommunication services and solutions, is well positioned to help CSPs overcome. TNS will showcase its portfolio of managed, cloud-based network transformation solutions as well as its industry-standard network identification and management solution at two key industry events this fall: Competitive Carriers Association (CCA) 2026 Annual Convention and SIPNOC 2026. Competitive Carriers Association's (CCA) 2026 Annual Convention will be held September 14-16, 2026, at the Hyatt Regency in New Orleans, LA. During this event, which is geared particularly toward rural and regional CSPs, TNS will be exhibiting its suite of solutions in Booth #213. SIPNOC 2026, which will take place September 15-17, 2026, at the Hyatt Regency Dulles Hotel in Herndon, VA., is directed toward CSPs, regulators, standards bodies and technology providers. Jim Tyrrell, Vice President, Product Management at TNS, will be presenting, "Advancing IP Routing with Confidence: Using the LERG to Support the Transition from TDM to IP" on Wednesday, September 16, 2026, from 12:30 p.m. - 1:00 p.m. ET. Tyrrell will also join other industry experts in the panel session: "In an All-IP World, How Do You Translate a Telephone Number to an FQDN to Find the Point of Interconnection?" That session is slated for Wednesday, September 16, 2026, from 10:30 a.m. - 11:15 a.m. ET. "The retirement of legacy TDM networks marks one of the most significant transitions the communications industry has faced in decades," said Tyrrell. "CSPs must balance the need to modernize with the responsibility of maintaining dependable communications services for businesses, consumers and public safety organizations. Success requires a thoughtful approach that minimizes disruption, strengthens network resilience and supports long-term growth. We look forward to engaging with industry leaders at CCA and SIPNOC on the strategies and best practices that are helping CSPs navigate this transition successfully." TNS solutions on display. * Voice Transit Solution: Simplifying Interconnection and Supporting Network Modernization. TNS Voice Transit and TNS Hosted Cloud Connect help CSPs modernize legacy voice networks by simplifying interconnection, reducing reliance on TDM infrastructure and providing secure, scalable PSTN access across wireless, wireline and cable networks. Together, these solutions support the transition from aging switches with managed routing, voice peering, STIR/SHAKEN, fraud mitigation, call authentication, E911, N11 and 988 services, helping CSPs streamline network operations, lower infrastructure costs and prepare for future growth. * Common Language(R): The Industry Standard for Network Identification and Management. TruOps Common Language is a standardized naming system split across multiple code sets, which is used to identify network locations, points of interconnection and network equipment and assets. It provides a common name for locations, equipment, connections and services functions; a common view across finance, partner, customer and vendor functions and internal business operations; and a common way to enable process optimization through automated operations. * TruOps Telecom Routing Administration (TRA): Successfully Routing and Rating 15 Billion Transactions Daily. Rounding out its showcase, TNS will feature TRA, the industry's comprehensive and centralized source of call routing, rating, billing and numbering assignments for the U.S., Canada and Caribbean regions. In addition to simplifying asset and inventory management for more accurate and timely financial reporting, TRA helps improve network utilization, creates seamless interconnections and helps enable rapid and accurate inter-carrier ordering.