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Williams-Sonoma

Retailer of home furnishings and kitchenware

Lead Sales

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAmherst, NY, USA$18 - $22 /hrIn-person

About the Job

Requirements

  • The role requires effective communication, organization, and leadership skills.
  • The candidate must be able to motivate and influence others through personal actions and examples.
  • The candidate must be able to remain mobile on the sales floor for extended periods.
  • The candidate must be able to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
  • Full-time associates must have open availability to meet business needs.

Responsibilities

  • Create engaging customer experiences by sharing expertise on enhancing the home.
  • Support the management team daily by performing opening and closing routines, register functions, and back-office procedures.
  • Provide supervision to help ensure the store meets financial goals and associates provide world-class guest service.
  • Ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards during manage-on-duty shifts.
  • Perform the Selling Captain role, serving as a sales-generation and customer-service role model for sales associates and prioritizing the customer experience.
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

Desired Qualifications

  • One to three years of retail sales experience, with shift-supervision experience preferred.
  • One to two years of experience in home-related design, visual merchandising, or stockroom responsibilities; specialty retail experience is preferred but not required.

About the Company

Williams-Sonoma

Retailer of home furnishings and kitchenware

Williams-Sonoma, Inc. operates through a multi-brand portfolio including Williams-Sonoma, Pottery Barn, West Elm, and others, selling furniture, kitchen appliances, home decor, and specialty foods via stores and e-commerce. It differentiates itself with an upscale, curated brand lineup and an omnichannel shopping experience plus design services to help plan spaces. The company emphasizes sustainability and ethical sourcing, with certifications from Better Cotton, Fair Trade, FSC, and the Global Recycled Standard. Its goal is to serve both residential and business home-furnishing needs while maintaining responsible sourcing and environmental stewardship.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1956

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