Digital Virgo

Delivers carrier billing and mobile payments

Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeLagos, NigeriaNo salary listedIn-person

About the Job

Requirements

A Master’s degree in Business, Telecom, or a related field.
At least 5 years of professional experience in digital services, telecom, or mobile payment environments.
Proven experience in project coordination and account management with telecom operators.
Familiarity with direct carrier billing business, telecom billing, and technical platforms including application programming interfaces, integration flows, short message service, and unstructured supplementary service data.
Strong analytical and reporting skills, using Excel, Power BI, or an equivalent tool.
Fluency in English is mandatory.
Ability to work in a multicultural environment, travel when required, and handle several projects simultaneously.
Ability to interact effectively with both business and technical profiles.

Responsibilities

Manage operator accounts in the assigned area to develop Digital Virgo offers and services.
Adapt the sales strategy and project roadmap to local priorities and expectations.
Lobby operators, with support from country managers, to ensure continuous optimization of Digital Virgo’s terms and conditions.
Monitor project deployment with support teams for product and service launches.
Coordinate implementation of technical connections with telecom operators and partners.
Supervise service launches, optimizations, and incident resolutions with technical and marketing teams.
Continuously benchmark to identify new market opportunities and optimize existing operations.
Prepare reports on operational and commercial performance.
Track key performance indicators and perform analysis to develop accurate sales and performance forecasts.
Manage and grow operator accounts in the assigned region, ensuring alignment with local priorities.
Support product roadmap discussions and contribute ideas to improve competitiveness and local impact.

Desired Qualifications

French language skills are a strong plus.
Entrepreneurial, dynamic, and organized approach.
Strong interpersonal and negotiation skills.
Strategic thinking, problem-solving, and adaptability.
Autonomous yet collaborative working style.
Results-driven, proactive approach and commitment to continuous improvement.
Persuasive communication skills and ability to build trust with partners and internal teams.

Job Description

Manage operator accounts in your area to develop DV offers and services.
Adapt the sales strategy and project roadmap to local priorities and expectations,
Lobby operators (with the support of country managers) to ensure continuous optimization of Digital Virgo's terms and conditions.
Monitor project deployment with the help of DV support teams for product/service launches.
Coordinate the implementation of technical connections with telecom operators and partners
Supervise service launches, optimizations, and incident resolutions with technical and marketing teams.
Benchmark continuously to identify new market opportunities and optimize existing operations.
Prepare reports on operational and commercial performance.
Track KPIs and perform analysis to develop accurate sales and performance forecasts.

Manage and grow operator accounts in the assigned region, ensuring alignment with local priorities.
Support product roadmap discussions and contribute innovative ideas to improve competitiveness and local impact.

Qualifications

Master’s degree (Business, Telecom, or related field).
5+ years of professional experience in digital services, telecom, or mobile payment environments.
Proven experience in project coordination and account management with telecom operators.
Familiarity with DCB business, telecom billing, and technical platforms (APIs, integration flows, SMS, USSD).
Strong analytical and reporting skills (Excel, PowerBI, or equivalent).
Fluent in English (mandatory); French is a strong plus.
Entrepreneurial, dynamic, and organized personality with excellent interpersonal and negotiation skills.
Ability to work in a multicultural environment, travel when required, and handle several projects simultaneously.
Strategic thinker with strong problem-solving and adaptability skills.
Autonomous yet collaborative, able to interact effectively with both business and technical profiles.
Results-driven, proactive, and committed to continuous improvement.
Positive, persuasive communicator capable of building trust with partners and internal teams.

Additional Information

About the Company

Digital Virgo

Delivers carrier billing and mobile payments

Digital Virgo provides digital services and mobile payment solutions by integrating carrier billing, mobile payments, and interactive marketing on a single platform for telecom operators, merchants, media companies, and event organizers. It offers turnkey digital services, white-label apps, and cloud platforms that consolidate local payment methods and manage transactions, enabling secure, fast micropayments and efficient marketing campaigns. The company differentiates itself with end-to-end, ready-to-use solutions that simplify deployment and optimize revenue through service fees, transaction commissions, and campaign management. Its goal is to enable secure, quick mobile payments and to drive growth and economic activity for its clients by improving user experience and monetization.

Company size: 501-1,000
Company stage: IPO
Headquarters: Lyon, France
Founded: 2008

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