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United Rentals

Industrial and construction equipment rental provider

Worksite Tech Deployment Manager

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • A bachelor's degree is preferred, though equivalent operational experience is considered.
  • At least 5 years of progressive experience in field operations, logistics, project or event execution, or technology operations, including at least 2 years in a leadership or managerial role.
  • Demonstrated ability to manage budgets, lead distributed and remote teams, and influence senior stakeholders.
  • Strong logistics and operational acumen, including the ability to build processes where none exist and drive efficiency at scale.
  • Proficiency in Microsoft applications including Excel, Word, Outlook, and PowerPoint, and RentalMan.
  • Ability to present complex information to technical and executive audiences.
  • Availability for up to 75% travel to worksites, branches, vendors, and customer locations, and possibly to remain on-site for the duration of priority deployments or events.

Responsibilities

  • Own end-to-end deployment of robotic and autonomous solutions at customer worksites and branches, including planning, mobilization, installation, commissioning, and handoff.
  • Build and lead a field deployment team, supplemented by qualified third-party partners when surge capacity or specialized skills are needed.
  • Establish repeatable playbooks for site readiness, safety, installation standards, and commissioning.
  • Work with strategic cloud-based construction management platforms and artificial intelligence partners to operationalize telematics and other worksite-solution data in customer workflows and decision-making.
  • Attend priority deployments and events on-site as needed, acting as operational lead with vendors and branch teams.
  • Manage inventory and fleet readiness for robotics, autonomous kits, and telematics and wearable devices, including centrally stored retrofit kits and purpose-built assets held in divisional hubs.
  • Own deployment logistics across company-branch and third-party-logistics inventory, including warehousing, staging, forward deployment, transportation, and reverse logistics.
  • Coordinate third-party logistics and surge partners to stage and move equipment cost-effectively, balancing internal capacity with partner support.
  • Maintain accurate asset records in RentalMan and related systems, ensuring cat-class, location, and status data integrity across the deployed fleet.
  • Deliver end-to-end field service and support for deployed solutions, including Level 2 and Level 3 issue resolution and escalation of complex technical challenges.
  • Partner with the Digital Support desk to maximize customer uptime, coordinating field response with remote support and escalation.
  • Drive service excellence through technician training and development, OEC/OECNA reduction, fluid and asset movement, and other deployment-success enablers.
  • Build and maintain troubleshooting guides, installation documentation, and operating standards that scale across regions.
  • Own safety matters for deployment and field operations, promoting safety and discipline through leadership, personal compliance, accountability, and communication.
  • Oversee safety audits and training for the deployment team and partners, including safe operation, transportation, and commissioning of robotic and autonomous equipment on active worksites.
  • Ensure regulatory compliance across field operations, including Occupational Safety and Health Administration requirements, Department of Transportation regulations governing asset movement and transport, and drug-and-alcohol testing programs.
  • Partner with vendors, original equipment manufacturers, and customer environmental, health, and safety teams to align on site-specific safety protocols for emerging and autonomous technology.
  • Lead telematics field operations across the fleet, overseeing device specification, installation, enablement, and data-flow integrity.
  • Supervise third-party telematics vendors and original equipment manufacturers to ensure high performance, compliance, and clean data feeding TotalControl and downstream systems.
  • Drive fleet health and device utilization, partnering with Information Technology to flag application programming interface or integration issues and mitigate downstream impact.
  • Lead, coach, and develop a distributed team of specialists, technicians, and analysts, including remote employees.
  • Own budget accountability for deployment and telematics field operations, including cost controls, resource planning, and build-versus-partner labor decisions.
  • Manage vendor, original equipment manufacturer, and partner relationships to align capacity, roadmaps, and service levels with deployment plans.
  • Act as operational liaison for National Accounts and key customers, and provide executive-level reporting to directors and vice presidents on deployment performance, readiness, and improvement plans.
  • Participate in pre-deployment planning and pilot prioritization, helping assess market need and technology readiness alongside the ASG team.

Desired Qualifications

  • Experience with telematics, robotics, autonomous systems, or connected-equipment platforms is strongly preferred.
  • Experience with business intelligence and reporting tools such as Power BI, Tableau, or Cognos is a plus.
  • Enthusiasm for early adoption of new construction technology, a bias to action, and a builder's mindset.

About the Company

United Rentals

Industrial and construction equipment rental provider

United Rentals rents a wide range of industrial and construction equipment through a network of U.S. and Canadian branches, owning the world’s largest rental fleet with over 3,300 item classes. Customers rent equipment for set periods and pay rental fees, and the company also sells used gear, new equipment, contractor supplies, parts, and related services. It differentiates itself with a dominant North American market share (around 16%), a broad inventory, and growth in Europe through acquisitions. Its goal is to expand geographic reach and broaden offerings to provide comprehensive equipment solutions across rental, sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Stamford, CT
Founded
1997

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