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Barkback

Private customer feedback platform for businesses

Marketing Intern

InternshipUpdated on 10/23/2026
No salary listed
Santa Barbara, CA, USA
In PersonWork from the downtown Santa Barbara offices.
Growth & MarketingMarketing Generalist & Management

About the job

Requirements
  • Experience with marketing-related functions is preferred, including direct marketing techniques, advertising or design, demand generation, content marketing, or social media.
  • Ability to relate to customers and communicate the value of barkback to them.
  • Detail orientation and a self-driven approach.
  • Availability to work from the downtown Santa Barbara offices.
  • Availability to work at least 10 hours per week for a part-time schedule.
Responsibilities
  • Own a project contributing to marketing efforts, including communications, promotions, customer acquisition, customer engagement, and content development.
  • Develop and share ideas for growing barkback.
Desired Qualifications
  • Experience with marketing-related functions, including direct marketing techniques, advertising or design, demand generation, content marketing, or social media.

About the company

BarkBack provides a private channel for customers to share direct feedback, suggestions, and criticisms with businesses, avoiding public review sites like Yelp. Consumers can sign up for free accounts and may receive coupons or offers for completing surveys. Businesses can use a freemium platform to create customized surveys, track feedback, and get notified when issues are resolved to build loyalty. The service targets a wide range of businesses and aims to help them address concerns privately, improve customer service, and manage reputation.

Company Size

1-10

Company Stage

Series A

Total Funding

$2.9M

Headquarters

Santa Barbara, California

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • ZipRecruiter listed a 2026 Barkback internship, showing someone still maintains the product.
  • LinkedIn's September 2026 profile still lists Barkback with a Santa Barbara headquarters.
  • Raja Jindal's continued visibility gives BarkBack a founder brand most rivals lack.

What critics are saying

  • Raja Jindal runs Twism full-time since April 2019, diluting BarkBack leadership.
  • GetLatka reports 2021 revenue of $28.7K and one employee, starving growth.
  • Yelp and Google Reviews own consumer attention, compressing BarkBack's niche to irrelevance by 2027.

What makes Barkback unique

  • BarkBack combines anonymous customer feedback with business-resolution workflows, unlike Yelp's public shaming.
  • Raja Jindal founded BarkBack in 2011 after BioIQ, bringing serial-founder credibility.
  • The freemium model and coupon incentives target small businesses needing cheap retention tools.

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Benefits

  • Health Insurance
  • Remote Work Options
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Hybrid Work Options
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Wellness Program
  • Mental Health Support
  • Gym Membership
  • Flexible Work Hours