Director of Global Product Analytics

Job Description

As part of the Product Analytics and Experimentation team, we support a data-driven, results-focused product organization across our global streaming portfolio. We are seeking a Director of Global Product Analytics who thrives at the intersection of product analytics, data science, product development, and business strategy. The ideal candidate brings strong technical and analytical depth, a product mindset, and a track record of informing strategy and influencing decisions that deliver measurable impact. 

The Director, Global Product Analytics will own the analytics strategy and operating model for our streaming products worldwide, partnering across Peacock, NOW, and international markets. The role covers acquisition, engagement, and retention analysis that drives measurable business impact. Working with Product, Engineering, and business partners, the Director will shape a shared data-driven strategy and translate insights into actionable decisions across the entire product lifecycle. 

They will partner with data and decision science teams across markets to share best practices and strengthen data modeling, instrumentation, analytics frameworks, experimentation quality, and self-service analytics tooling. They will advance AI-enabled and Databricks-based workflows that automate recurring reporting, accelerate diagnostics, and make trusted insights easier for stakeholders to access and act on. Together, this will build a best-in-class global product analytics team with a diverse set of skills to meet business and product goals. 

Responsibilities include, but are not limited to: 

• Recruit and lead an analytics team to create impact 

• Develop and managed a hypothesis-driven data analysis projects that improve the customer experience and business outcomes  

• Translate insights into product direction and empower execution in a data-informed manner throughout the product lifecycle to drive growth 

• Deeply understand the ecosystem, defining and analyzing metrics that evaluate our trajectory and inform the success of our products 

• Develop deep product and business intuition to influence future product roadmaps, business strategy and drive decision making 

• Collaborate with Data Engineering, Instrumentation, Experimentation and other analytics teams 

• Prepare dashboards and reports with visualizations and KPI tracking for all levels of organization 

• Present research on user behavior, product enhancements, and metrics development / methodology to all levels of the company ensuring transparency and partnership 

• Foster a culture of execution excellence and analytical rigor 

Qualifications

• Significant years of applied experience in eCommerce, social network, direct to consumer or media entertainment with a strong focus on analytics, product, project management, & user behavior 

• Previous experienced of people management / history of elevating a team  

• BA/BS in technical or quantitative disciple or significant relevant work experience 

• Experience defining instrumentation and analyzing data in digital analytics platforms  

• Coding skills for data analysis including SQL and Data Visualization Tools (Tableau, Looker, or Similar) 

• Experience performing analysis with large datasets (Databricks, Snowflake, Amazon Redshift, Google Big Query or Similar) 

• Experience with A/B testing and experiment design 

• Extensive knowledge of statistics and analytical concepts 

• Experience in using data to drive product decisions and change opinions 

Desired Characteristics: 

• A great storyteller and communicator, and can build relationships with a diverse set of stakeholders  

• Utilize excellent communication skills to clearly distill the essence of your technical work to audiences of all levels and across multiple functional areas 

• Ability to collaborate and work in partnership with different parts of the organization 

• Combination of technical skill sets and business savvy to interface with all levels of the organization  

• Ability to work independently, multitask, and drive your own projects 

• A passion for TV and movies and defining the future of entertainment. 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].