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Moncler Group

Luxury fashion brand of outerwear

Client Advisor

Retail SalesUpdated on Nov 10
Full-timeCourchevel, FranceNo salary listed

About the Job

Requirements

  • You have successful sales experience, ideally in luxury or retail.
  • You are passionate about client relationships and motivated by performance.
  • You have strong product sensitivity, an affinity for styling, and a good understanding of luxury codes.
  • You have strong interpersonal skills and are comfortable working in an international environment.
  • You are fluent in French and English.
  • You are comfortable using digital tools and open to new sales practices.

Responsibilities

  • Provide a unique, personalized customer experience in accordance with the brand’s sales ceremony, developing lasting personalized relationships through clienteling and after-sales follow-up.
  • Contribute to commercial performance by meeting individual objectives and supporting the team’s collective results.
  • Advise customers with passion and expertise, showcase collections, and proactively make recommendations.
  • Maintain boutique operational excellence, including presentation standards, compliance with procedures, merchandising, and stock management.
  • Participate in boutique operations, including replenishment and inventory counts.
  • Collaborate closely with the team in a positive, dynamic, and engaged manner.
  • Stay informed about brand news and luxury-sector trends to anticipate and respond to customer needs.
  • Guide each client through the brand’s values and heritage, understand their needs, and build a profitable, lasting relationship.
  • Achieve individual results while contributing to team targets.

Desired Qualifications

  • Experience in luxury or retail is ideal.
  • A third language, such as Turkish, Portuguese, or Spanish, is an asset.

About the Company

Moncler Group

Luxury fashion brand of outerwear

Moncler produces luxury outerwear, especially down jackets, blending performance gear with high-fashion design. Its products use down insulation and durable fabrics to keep warmth while delivering style, sold through premium boutiques, department stores, and e-commerce. It stands apart by tying authentic mountain heritage to a luxury brand and narrating a cohesive image, reinforced by a high-profile IPO. Its goal is to lead the luxury outerwear market, grow globally, and increase brand value while preserving its performance heritage and fashion appeal.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Milan, Italy
Founded
1952

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