Call Center Associate
HealthPartners
Call Center Associate
HealthPartners
Integrated health system and health plans
Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team.
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.2; 8 hours per week
Work Schedule: 3:45pm-7:45pm; Required to work 1 shift Monday-Friday and every other weekend and every other holiday.
Required Qualifications:
Experience: 1 year of customer service experience required
Salary Rate: $20.27/hr
Pay Range: $20.27/hr
Pay Range Statement: Compensation is based on the level and requirements of the role. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).
Integrated health system and health plans
HealthPartners is an integrated health care organization that provides medical and dental care alongside health plan financing and administration. Its care system combines a multi-specialty physician network with health plans so members receive coverage and services within one organization. It differs from competitors through its nonprofit, consumer-governed structure and its large, in-house delivery system, which supports coordinated care under one umbrella. The goal is to improve the health of members and communities by offering affordable, accessible, and comprehensive health care and insurance.
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