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DoorDash

Runs apps for local food and grocery delivery

Senior Associate - Multiple Teams

Business OperationsConfirmed live in the last 24 hours
Full-time$87k - $128kIn-person

About the Job

Requirements

  • At least 2 years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics, or related experience.
  • Experience leading projects and achieving goals.
  • Proficiency in SQL and expertise in Excel, including maintaining complex spreadsheets.
  • A bachelor's degree is required.

Responsibilities

  • Establish and refine the strategic approach to payments, credit, and refund risks, including operations, engineering, and analytics work to protect platform audiences from bad actors.
  • Analyze user behavior across the platform through end-to-end analysis to better identify bad actors and improve the experience of good users.
  • Partner with product, engineering, and analytics teams to establish goals and build strategic programs.
  • Run tests and use data-driven decision-making to reduce risk while accelerating growth.
  • Lead investigations into high-risk activity, design data-informed strategies, and implement cross-functional initiatives to mitigate losses while maintaining a trusted user experience.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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