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Loyalty Juggernaut

Next-gen loyalty and customer engagement platform

Senior Presales Consultant

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 5 years of B2B SaaS presales or solutions consulting experience supporting enterprise sales opportunities.
  • Demonstrated experience personally leading complex live software demonstrations for enterprise prospects.
  • Experience conducting discovery sessions and translating business and technical requirements into solution recommendations.
  • Experience supporting complex enterprise sales cycles from discovery through technical validation and close.
  • Experience with loyalty, customer relationship management, customer data platforms, marketing automation, customer engagement, marketing technology, or related enterprise technology.
  • Strong executive communication and presentation skills, with the ability to engage business and technical audiences.
  • Ability to build a compelling solution narrative rather than simply demonstrating product features.
  • Experience partnering closely with Account Executives and other sales stakeholders on deal strategy.
  • Fluency in English and ability to work effectively across international teams and customers.
  • Willingness to travel up to 15%.
  • Must be legally authorized to work in the United States without sponsorship.

Responsibilities

  • Lead customer discovery sessions to understand business objectives, challenges, processes, technical environments, and success criteria.
  • Translate discovery insights into a solution strategy connecting GRAVTY's capabilities to meaningful customer outcomes.
  • Design and deliver compelling, value-oriented product demonstrations tailored to each customer's business.
  • Build demonstrations around customer journeys, business outcomes, relevant use cases, and customer success stories rather than merely walking through features.
  • Determine what to show and how to create a narrative that differentiates GRAVTY.
  • Partner with Account Executives throughout the sales cycle to develop technical and solution strategies for strategic opportunities.
  • Participate in customer workshops, presentations, RFP/RFI responses, solution design, technical validation, and other activities required to advance opportunities.
  • Build credibility with senior business and technical stakeholders by understanding their objectives and helping them envision possibilities with loyalty and customer engagement technology.
  • Communicate confidently with practitioners and executive stakeholders.
  • Develop reusable demo assets, customer stories, best practices, competitive positioning, and repeatable presales processes.
  • Share knowledge across the team and help raise the quality and consistency of global GRAVTY demonstrations.

Desired Qualifications

  • Fluency in additional languages such as Spanish or French.

About the Company

Loyalty Juggernaut

Next-gen loyalty and customer engagement platform

GRAVTY is a digital transformation platform for ecosystem-centric loyalty programs. It runs on a cloud-native stack (serverless, microservices) and uses AI/ML and big data to collect and analyze customer data, then tailor offers in real time across partner ecosystems. Unlike traditional loyalty systems, GRAVTY is designed from the ground up for multi-brand, cross-industry networks, enabling seamless integration and interoperability. Its goal is to help brands deliver data-driven, cross-enterprise customer engagement that meets digital-age expectations.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
India
Founded
2015

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